Black screen and no audio on playing videos.

ChristianP · 12-07-2011, 10:24 AM

Thanks for the logs. When using the extended mode I suppose you're using the DisplayLink screen as primary. Is this correct?
We are still trying to reproduce your issue, the suspect is that in your case some sort of hardware acceleration is requested on the DisplayLink screen.

GregNYR · 12-07-2011, 06:58 PM

Sorry that i haven't been able to post the logs while connected the device. Getting home very late these past few days.

I'm using my macbook pro as the primary screen and my TV as the extension display. I've also used the tv and mbp as mirror with same results.

I'll try to do it again tonight when i get home and get the logs while the problem is there.

I'll also try to use my iPhone and make a video of the problem, what i'm doing to get it. If i can upload the video here that would be great, otherwise i'll upload it to youtube.

thanks, again - Greg.

GregNYR · 01-13-2012, 08:24 PM

The new update to the driver seem to have fixed the issue on my laptop. There is now sound and video visible in fullscreen mode in all video player apps except for "VLC".

I have resolved the issue in VLC by going to Preferences --> Video tab --> uncheck the box for "Black Screens in Fullscreen Mode". After this my tv and laptop screen shows the video.

Thanks for your time.

12-07-2011, 06:58 PM	#2
GregNYR Junior Member Join Date: Nov 2011 Posts: 5	Sorry that i haven't been able to post the logs while connected the device. Getting home very late these past few days. I'm using my macbook pro as the primary screen and my TV as the extension display. I've also used the tv and mbp as mirror with same results. I'll try to do it again tonight when i get home and get the logs while the problem is there. I'll also try to use my iPhone and make a video of the problem, what i'm doing to get it. If i can upload the video here that would be great, otherwise i'll upload it to youtube. thanks, again - Greg. Last edited by GregNYR; 12-07-2011 at 07:01 PM.

01-13-2012, 08:24 PM	#3
GregNYR Junior Member Join Date: Nov 2011 Posts: 5	FIX for Black screen issues. The new update to the driver seem to have fixed the issue on my laptop. There is now sound and video visible in fullscreen mode in all video player apps except for "VLC". I have resolved the issue in VLC by going to Preferences --> Video tab --> uncheck the box for "Black Screens in Fullscreen Mode". After this my tv and laptop screen shows the video. Thanks for your time.

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12-07-2011, 10:24 AM	#1
ChristianP Senior Member Join Date: Apr 2011 Posts: 280	Thanks for the logs. When using the extended mode I suppose you're using the DisplayLink screen as primary. Is this correct? We are still trying to reproduce your issue, the suspect is that in your case some sort of hardware acceleration is requested on the DisplayLink screen.