Windows 7 Update kills USB DisplayLink

[Wim]

Originally Posted by bgilis

Hello,

thanks for your response.

The product is plugged directly on the desktop pc motherboard (it's not a laptop). Some others greedy USB devices are plugged and are working properly.

We tried changing the cable for a dual USB just in case power was insufficent. No improvement.

We have a second PC (older) and the problem is the same.

Do you have any other idea?

Well - looking at your log files, the software has never seen a DisplayLink device on the USB bus, which leads me to think this is a problem with the USB bus/Power issue. The device is not appearing on the USB bus. If its not working on multiple PCs, then I may start to think it is a faulty device.

Wim