Windows 7 Update kills USB DisplayLink

[Pummba]

Yesterday at night a windows update with DisplayLink drivers made my USB 2.0 adapters to stop working, well not exactly. I´m using a laptop with 2 adapters connected to 2 similar screens, so after the update only one of them remained working.

It took me 3 hours of install, reinstall, uninstall, etc. Now it is working and this is what I did.

1. Uninstall all DisplayLink drivers
2. Install latest version from DisplayLink website (6.2 something)
3. Plug my screens at the same time, with a usb hub that is also connected to the electric supply. The situation remained the same, just one adapter working, the other one remained dead.
4. Go to Control Panel > Hardware and Sound > View devices and printers
5. One of my screens was working but not both. Right click on DisplayLink USB Graphicks Adapter, select properties, then tab Hardware and click Properties button
6. General tab. Click on Change settings. Then tab Driver. Then click Unistall
7. After that I unplugged my usb hub with the 2 adapters and plugged it again. After that the driver started to install itself again and both screens started working fine.

I hope it helps anyone. This matter became really annoying, a waste of time indeed.

Regards

Pummba

[LimboMan]

Pummba: Thanks for your suggestions, hope it helps someone else on the forum. Unfortunately I still only have one of my two monitors working after trying your recommended procedure. Still awaiting a solution...

[MattBaker]

sadly that didn't work for me! Still broken - Display Link people please help me ....

[LimboMan]

Does anybody else have suggestions or is there an official support channel from DisplayLink that we need to go through for a solution?

[thix_rj_br]

One more! My second monitor does not work anymore.
Same time and I think that also cause of an update...

News? Anyone?

[Wim]

Originally Posted by thix_rj_br

One more! My second monitor does not work anymore.
Same time and I think that also cause of an update...

News? Anyone?

No, your problem is due to PID 8060, covered in this article:

http://www.displaylink.com/support/ticket.php?id=324

As for the other issues on here, I think they are due to monitor serial numbers being the same, which should be fixed in our next release, which is imminent.

Wim

[mopett40]

here is my logfile and Window+p doesn't recover the setting. i can't see anything.
and before i gathered support information, the debug tool instruction said that my displaylink usb should be connected to my pc first, it wasn't.
because if i connec the usb to my pc, i can't see anything. so i did press the button "gather support information" first and connected and soon i heard beep sound from black screen and then disconnected the usb and i saw the logfile done.
i am saying this worring that this might disturb you to detect the problem correctly.
anyway this is all i've done, so looking forward to hearing from you something really helpful to fix this problem
thank you

[LimboMan]

WIM: Thanks for your reply. Looking forward to finding out when 'immiment' is and whether our issues will finally be addressed.

Regards,
LimboMan