Windows 7 Update kills USB DisplayLink

[Wim]

Damn... Thought I'd sussed it. Can you post the log files for me, with both screens connected:

http://kb.displaylink.com/269

Wim

[LimboMan]

WIM: My log files...

Thanks!

[mopett40]

Hi, wim.
have you analysed my log file yet?

[Wim]

Originally Posted by mopett40

Hi, wim.
have you analysed my log file yet?

I can't see anything obvious wrong in your log, and this is different to LimboMan's issue. Can you see if v6.3 fixes it, and if not, repost logs with 6.3 installed.

Wim

[Wim]

Originally Posted by LimboMan

WIM: My log files...

Thanks!

Your log files show that screens have a zero serial number, as I expected:

Nivo's that have been attached: USB_0103-000000??????????^0

I know this means that only one device will work at a time. It should not have worked under any OS, as our software can only see one device.

Wim

[LimboMan]

Originally Posted by Wim

Your log files show that screens have a zero serial number, as I expected:

Nivo's that have been attached: USB_0103-000000??????????^0

I know this means that only one device will work at a time. It should not have worked under any OS, as our software can only see one device.

Wim

Thanks for reviewing my file. While what you had assumed may be true, I had absolutely no problems using my set-up under Windows XP. That's why I was so disappointed when moving to Windows 7 to find that I couldn't use my monitors together.

Any workarounds, fixes?

[mopett40]

this is my log file with 6.3.

now my laptop screen keeps flickering.....still i can't see anything on my extended screen.

[Wim]

Originally Posted by mopett40

this is my log file with 6.3.

now my laptop screen keeps flickering.....still i can't see anything on my extended screen.

Can you be more descriptive about the flickering? Do you need to change something on the screen to cause flicker? Does downgrading to v6.2 solve it?

Wim

[Spike]

Hey, I just registered so I could provide a possible solution.
I am running a Startech USB2HDMI Displaylink adapter.
I had been running it for 3 weeks without issue from a dell Vostro workstation, using two USB ports in the back, on the motherboard.
I did a microsoft update, and after a reboot, the device was no longer recognized. It just showed up as a generic USB host or something.

For whatever reason, I am not getting sufficient power...But I was before.
I plugged the power only part of the supplied USB cable into my iPad USB charger, and it recognized it immediately.
Now its running.
Just thought I would share my experience.
I hope your issue is just as easy to fix.

[mopett40]

Originally Posted by Wim

Can you be more descriptive about the flickering? Do you need to change something on the screen to cause flicker? Does downgrading to v6.2 solve it?

Wim

hi, Wim.
Before i upgraded to v6.3, i couldn't see the screen. Now i can. i can see the screen but it keeps flickering. one moment is off and the next moment is on, then again and again..... i managed to make the log file, because i could see icons on the screen during that "ON"-time. but no one could see the screen no more that 5 secs. Eyes would hurt.
it's quite descriptive???
the thing is that i could see the screen just when i installed display link from the little DVD from the package, but then windows 7 will update it straight away to the newest version.
i want to stick with the old version from the DVD. Any solution to that???