DisplayLink will not install.

Wim · 06-12-2012, 01:12 PM

I still can't see an install log? There should be some new MSI*.log files in the zip, that will contain the string "DisplayLink"

However its interesting that you are using a Warpia device, as this is DisplayLink software packaged (I think) in an installer from the Wireless USB vendors. Are you trying to install the Warpia software or the DisplayLink software from our website?

Thanks

Wim

hurricane · 06-12-2012, 02:00 PM

The software does the same thing with the Warpia install, that's why I went to the standalone on this site, as to try to diagnose WTF is going on.

That's weird, it's everything that was generated by the log grabber.

What am I exactly looking for it to do?

Wim · 06-13-2012, 04:23 PM

HI

Just one thing to try, could you try uninstalling the LogMeIn driver and see if this allows DisplayLink software to install? I wonder if there is a conflict here.

Thanks

Wim

hurricane · 06-13-2012, 04:37 PM

Tried that, as well as removing eSet as well, same results. I've upgraded the video drivers to the latest from AMD. Same result. Install goes, and then quits without notice when it goes to install the actual displaylink drivers.

hurricane · 06-14-2012, 04:10 PM

Any other ideas? Today's the day I pack it up and send it back unless I hear otherwise. I gotta find a wired solution or something for it now. I'm not blaming you guys at all, I've had pretty good luck with DL based stuff across the board, until now. Frustrating.

hurricane · 07-01-2013, 06:22 PM

Same thing. A year later. Different machine, another Warpia device. Windows 7. Same deal. Installer quits when it gets to the graphics adapter. Any news on this?

hurricane · 07-08-2013, 10:00 PM

For the heck of it, I went to install it on my Laptop. I removed Eset first, thinking that may be the issue and still ran into the same thing. DisplayLink Graphics gets about 75% of the install meter and then just quits. I think its a Dell thing, but I can't figure out what else might be causing it. This one has Intel graphics. On the machine I referenced in my last post, it was also a Dell, with a Radeon 7240 card. I removed the card and used the onboard Intel graphics and the same thing happened. I also tested another machine that we got in with the same stats as the one I last mentioned, and again same thing. There's something on these new Dells thats preventing DisplayLink from installing. Anyone out there have any similar issues? This is driving me and my customers nuts.

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06-12-2012, 01:12 PM	#1
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I still can't see an install log? There should be some new MSI*.log files in the zip, that will contain the string "DisplayLink" However its interesting that you are using a Warpia device, as this is DisplayLink software packaged (I think) in an installer from the Wireless USB vendors. Are you trying to install the Warpia software or the DisplayLink software from our website? Thanks Wim

06-12-2012, 02:00 PM	#2
hurricane Junior Member Join Date: Jun 2012 Posts: 8	The software does the same thing with the Warpia install, that's why I went to the standalone on this site, as to try to diagnose WTF is going on. That's weird, it's everything that was generated by the log grabber. What am I exactly looking for it to do?

06-13-2012, 04:23 PM	#3
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	HI Just one thing to try, could you try uninstalling the LogMeIn driver and see if this allows DisplayLink software to install? I wonder if there is a conflict here. Thanks Wim

06-13-2012, 04:37 PM	#4
hurricane Junior Member Join Date: Jun 2012 Posts: 8	Tried that, as well as removing eSet as well, same results. I've upgraded the video drivers to the latest from AMD. Same result. Install goes, and then quits without notice when it goes to install the actual displaylink drivers.

06-14-2012, 04:10 PM	#5
hurricane Junior Member Join Date: Jun 2012 Posts: 8	Any other ideas? Today's the day I pack it up and send it back unless I hear otherwise. I gotta find a wired solution or something for it now. I'm not blaming you guys at all, I've had pretty good luck with DL based stuff across the board, until now. Frustrating.

07-01-2013, 06:22 PM	#6
hurricane Junior Member Join Date: Jun 2012 Posts: 8	Same thing. A year later. Different machine, another Warpia device. Windows 7. Same deal. Installer quits when it gets to the graphics adapter. Any news on this?

07-08-2013, 10:00 PM	#7
hurricane Junior Member Join Date: Jun 2012 Posts: 8	For the heck of it, I went to install it on my Laptop. I removed Eset first, thinking that may be the issue and still ran into the same thing. DisplayLink Graphics gets about 75% of the install meter and then just quits. I think its a Dell thing, but I can't figure out what else might be causing it. This one has Intel graphics. On the machine I referenced in my last post, it was also a Dell, with a Radeon 7240 card. I removed the card and used the onboard Intel graphics and the same thing happened. I also tested another machine that we got in with the same stats as the one I last mentioned, and again same thing. There's something on these new Dells thats preventing DisplayLink from installing. Anyone out there have any similar issues? This is driving me and my customers nuts.