No video / USB Display Adapters

wadegibson · 06-12-2012, 02:06 PM

I've had similar problems with my Dell XPS 14Z and Targus USB 3.0 SuperSpeed Dual Video Docking Station with Power. In the morning I will connect the power to my laptop and USB connection, power on, and I will have USB connectivity (keyboard, mouse, USB drive), but no video and no ethernet. I figured out a couple weeks ago to just unplug the dock power and re-plug then everything appears and works fine.

I finally got frustrated enough with having to do this every single day, so today I Googled the issue and found this thread. A couple weeks ago when the problem started I had uninstalled all of the DisplayLink software and drivers, then downloaded and reinstalled the latest DisplayLink 6.3m0 software, but that didn't help any. It was the same whether plugging into a USB 2 or 3 port. I also tried downloading the Fresco USB drivers posted earlier in the thread, but upon installing it said it couldn't find any Fresco USB controllers (my dock apparently has a Texas Instruments Root USB Hub).

Interestingly enough, even though I was running the 6.3m0 software (latest on DisplayLink download site), this morning I ran Windows Updates and there was a DisplayLink software update posted that was published in the past few days. I installed that, rebooted, and now things seem to be working fine (for now).

I hope this continues to work. I've been really happy with this dock/laptop combination so far aside from these few bugs.

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06-12-2012, 02:06 PM	#13
wadegibson Junior Member Join Date: Jun 2012 Posts: 3	I've had similar problems with my Dell XPS 14Z and Targus USB 3.0 SuperSpeed Dual Video Docking Station with Power. In the morning I will connect the power to my laptop and USB connection, power on, and I will have USB connectivity (keyboard, mouse, USB drive), but no video and no ethernet. I figured out a couple weeks ago to just unplug the dock power and re-plug then everything appears and works fine. I finally got frustrated enough with having to do this every single day, so today I Googled the issue and found this thread. A couple weeks ago when the problem started I had uninstalled all of the DisplayLink software and drivers, then downloaded and reinstalled the latest DisplayLink 6.3m0 software, but that didn't help any. It was the same whether plugging into a USB 2 or 3 port. I also tried downloading the Fresco USB drivers posted earlier in the thread, but upon installing it said it couldn't find any Fresco USB controllers (my dock apparently has a Texas Instruments Root USB Hub). Interestingly enough, even though I was running the 6.3m0 software (latest on DisplayLink download site), this morning I ran Windows Updates and there was a DisplayLink software update posted that was published in the past few days. I installed that, rebooted, and now things seem to be working fine (for now). I hope this continues to work. I've been really happy with this dock/laptop combination so far aside from these few bugs.