10-second delay launched "Metro" apps

Wim · 02-19-2013, 04:13 PM

We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU?

Wim

odiHnaD · 02-20-2013, 04:14 PM

Quote:

Originally Posted by Wim

We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU?

Wim

I'm experience the same delayed Modern/Metro app launching issue, this is from a Surface Pro 128GB. I have attached diag as well.

jimmyzshack · 02-20-2013, 04:15 PM

the surface pro and the dell xps 12 both use the intel HD Graphics 4000 video card

KenB · 02-20-2013, 04:29 PM

My computer is also running the Intel HD Graphics 4000.
Driver version 9.17.10.2932 (dated 12/12/12).

Wim, what additional information do you want and how can I collect it easily?

Dan Santee · 02-20-2013, 06:14 PM

Interesting, my post to this thread last night never showed up. Anyway, I'm using a Surface Pro and having the exact same problem as described here. I tested it by uninstalling the DisplayLink software and the Modern UI apps went back to normal, then I reinstalled DisplayLink and they are extremely slow to load again.

davis1202 · 02-21-2013, 02:17 PM

I am also having the same issue.....using a Dell 6430u with HD4000 graphics adapter....driver ver. 9.17.10.2932 dated 12/12/12.

In addition, I also experience a mouse freezing issue for about 1-2 seconds intermittently.

ChouPigu · 02-21-2013, 02:56 PM

Did some troubleshooting last night on my Surface Pro 128, and traced the Metro app delay to just having the Display Link software installed. Was relieved to see it's not just me. Hoping for a fix soon!

Artikas · 03-20-2013, 06:45 AM

I am having the same issue BUT my wireless connection on me surface also stops working after installing the display link software. Everything goes back to normal after display link is removed

Artikas · 03-25-2013, 03:43 PM

Is there any update on this or approximate time frame?

Wim · 03-25-2013, 05:32 PM

This will be in v7.2 software which is just having the final changes applied.

Wim

02-20-2013, 04:29 PM	#4
KenB Junior Member Join Date: Feb 2013 Posts: 5	ThinkPad X1 Carbon also Intel 4000 My computer is also running the Intel HD Graphics 4000. Driver version 9.17.10.2932 (dated 12/12/12). Wim, what additional information do you want and how can I collect it easily?

02-21-2013, 02:17 PM	#6
davis1202 Junior Member Join Date: Feb 2013 Posts: 2	I am also having the same issue.....using a Dell 6430u with HD4000 graphics adapter....driver ver. 9.17.10.2932 dated 12/12/12. In addition, I also experience a mouse freezing issue for about 1-2 seconds intermittently. Last edited by davis1202; 02-22-2013 at 01:36 PM.

03-20-2013, 06:45 AM	#8
Artikas Junior Member Join Date: Mar 2013 Posts: 4	surface pro + targus ACP71USZ I am having the same issue BUT my wireless connection on me surface also stops working after installing the display link software. Everything goes back to normal after display link is removed

03-25-2013, 03:43 PM	#9
Artikas Junior Member Join Date: Mar 2013 Posts: 4	Update? Is there any update on this or approximate time frame?

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

02-19-2013, 04:13 PM	#1
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU? Wim

02-20-2013, 04:15 PM	#3
jimmyzshack Junior Member Join Date: Feb 2013 Posts: 7	the surface pro and the dell xps 12 both use the intel HD Graphics 4000 video card

02-20-2013, 06:14 PM	#5
Dan Santee Junior Member Join Date: Oct 2012 Posts: 19	Interesting, my post to this thread last night never showed up. Anyway, I'm using a Surface Pro and having the exact same problem as described here. I tested it by uninstalling the DisplayLink software and the Modern UI apps went back to normal, then I reinstalled DisplayLink and they are extremely slow to load again.

02-21-2013, 02:56 PM	#7
ChouPigu Junior Member Join Date: Feb 2013 Posts: 4	Did some troubleshooting last night on my Surface Pro 128, and traced the Metro app delay to just having the Display Link software installed. Was relieved to see it's not just me. Hoping for a fix soon!

03-25-2013, 05:32 PM	#10
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	This will be in v7.2 software which is just having the final changes applied. Wim