Gigabit Ethernet not working on Targus USB 3.0 Docking Station

[Wim]

Originally Posted by sdennis

I had a similar issue to everyone else here. I bought two Dell USB 3.0 docking stations (Dell formerly used the Targus docks, but now has them branded by DisplayLink for Dell). One never worked, and the other worked for a while then stopped. I went over some things with Dell, and we even replaced one, but nothing changed. Then one of the Dell techs had me update the NIC driver, BIOS, chipset drivers, and Dell Feature Enhancement software. After installing this I rebooted and the GB port worked. Then we noticed that pushing the cable all the way in caused to lose linkl light. Pulling the cable out until the security clip stopped it resulted in the lights coming back on. It appears that the contact pins inside the port may be short and pushing the cable in as far as it will go results in a loss of connectivity.

Thanks for the feedback. We have let Targus know about this so they can investigate.

Wim

[ptr727]

Similar issue here.

Lenovo Ideapad Yoga 13
Windows 8 Pro 64 DisplayLink 7.1 M1
Targus ACP70USZ with firmware 4401

When physical link is down adapter state shows on but no IP, 169 subnet.
Remove plug, replug, link is up, wait wait, physical link is down.

Using HP ProCurve 1810G-24 v2 switch.
Log shows port up down up down up down.

Any feedback from Targus?