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Old 02-27-2013, 05:54 PM   #1
Wim
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It looks like there is a primary display driver missing as it's using the default Microsoft driver in the system details.txt:

Graphics: Microsoft Basic Display Driver ((Standard display types))
Graphics Driver: Dated 0

That doesn't look right. Do you have all the latest graphics card drivers installed?

Wim
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Old 02-27-2013, 05:55 PM   #2
map
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Quote:
Originally Posted by Wim View Post
It looks like there is a primary display driver missing as it's using the default Microsoft driver in the system details.txt:

Graphics: Microsoft Basic Display Driver ((Standard display types))
Graphics Driver: Dated 0

That doesn't look right. Do you have all the latest graphics card drivers installed?

Wim
i don't know if i do... how can i find out if i have the latest nvidia drivers?
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Old 02-27-2013, 11:01 PM   #3
map
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i installed latest nvidia as seen here: http://screencast.com/t/0aBcuJii

then it extended, but then i restarted the computer and it now goes to black again?

please help...

Last edited by map; 02-28-2013 at 05:39 AM.
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Old 02-27-2013, 11:12 PM   #4
map
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attached are new files after nvidia driver install...

Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed
Attached Files
File Type: zip LM-15_20130227_151136.zip (653.6 KB, 2 views)
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Old 02-28-2013, 12:38 AM   #5
map
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anyone there?

how does it go from working on extending after nvidia driver install and then BACK to black screen after restart?
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Old 02-28-2013, 01:27 PM   #6
Wim
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The primary graphics drivers still look strange on this machine. In the system details.txt I see:

Quote:
Graphics: Microsoft Basic Render Driver (Microsoft)
Graphics Driver: 9.17.10.2849 Dated 2012/09/02

Graphics: Intel(R) HD Graphics (Intel Corporation)
Graphics Driver: 9.18.13.1407 Dated 2013/02/09
Graphics: Microsoft Basic Display Driver ((Standard display types))
Graphics Driver: Dated 0

Graphics: NVIDIA GeForce GT 520 (NVIDIA)
Graphics Driver: Dated 0
The items in bold should not be there and I think the cause of the issue. If you run the debug and look at the system details do these items still appear? If so then there is something weird with the primary graphics drivers, which is causing our drivers not to work.

Wim
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Old 02-28-2013, 05:33 PM   #7
map
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Quote:
Originally Posted by Wim View Post
The primary graphics drivers still look strange on this machine. In the system details.txt I see:



The items in bold should not be there and I think the cause of the issue. If you run the debug and look at the system details do these items still appear? If so then there is something weird with the primary graphics drivers, which is causing our drivers not to work.

Wim
how do i run debug? and how can i fix this driver issue... remember it worked right after nvidia driver install and then i restarted and went back to black on 3rd dell monitor with displaylink.

thanks for the help so far, but it seems like i am running in circles.
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