Unable to Play Windows Store Video on Win8

[Dan Santee]

7.2 has been released but does not fix this problem. The changelog makes no mention of it, so I assume they're still working on the fix for this.

[Wim]

Originally Posted by Dan Santee

7.2 has been released but does not fix this problem. The changelog makes no mention of it, so I assume they're still working on the fix for this.

This should be fixed in 7.2. Which video player are you using under Metro?

Wim

[Dan Santee]

I'm using both the Xbox Video and Netflix apps - neither works (Surface Pro).

[econ101]

Originally Posted by Wim

This should be fixed in 7.2. Which video player are you using under Metro?

Wim

Thanks,
I'm using the HP 3005PR with a Samsung Display Port monitor with 2560 x 1440 resolution. Dell XPS-12 I5, Intel 4000 Graphics

I installed the update, and have verified that DRM video is working (Netflix, XBOX video etc.)
However, the display on the Display Port monitor is so choppy that it is almost unusable. With the 7.1 drivers, the external video wasn't as perfect as the direct connection DP from the laptop, but it was acceptable.
With the 7.2 it is unacceptable

[Dan Santee]

I was able to get it working. I had to fully uninstall, reboot, reinstall, reboot and then connect. I had tried upgrading the first time and it did not work. Everything is smooth and playable. Thank you!

[droberson]

Got ours working..... On some computers, had to completely uninstall older version and video driver, then re-install.

Noticed that WIFI locked up after install of 7.2. Had to disable / re-enable adapter. (worked fine after that). This has happened on multiple machines.

XBOX video does work. However, have to start app on Laptop / Surface screen, then switch it to second monitor. App will not start on second monitor. Get an error.

[JZ*]

Originally Posted by Dan Santee

I was able to get it working. I had to fully uninstall, reboot, reinstall, reboot and then connect. I had tried upgrading the first time and it did not work. Everything is smooth and playable. Thank you!

This is what I had to do with my Surface Pro too...it took me a couple times, to get it figured out...and a few weird things happened BEFORE it would all work...(flickering screen, blank screen, etc)...but NOW (fingers crossed) I can play both Netflix and XBox Videos...

My suggestion: CREATE A RESTORE POINT first!

Also, I have a Thinkpad 3.0 Dock.

I AM STILL GETTING the laggy mouse though when I move it quickly (Logitech USB). A fix is in order still...but keep video please


PS...DEVS...I sent a "nasty gram" yesterday, before you posted the newest update (timing is everything!)...I think I was a little cruel, and out of character, sorry!

[Wim]

Yes - after upgrade you will need to reboot before metro video works. Hopefully this will solve it for users that still have the same problem.

Wim

[surfacepro]

Originally Posted by Wim

Yes - after upgrade you will need to reboot before metro video works. Hopefully this will solve it for users that still have the same problem.

Wim

Surface Pro, Netflix Metro app worked from the start. Purchased a Toshiba DynaDock dock. Installed drivers from CD included. Updated to latest drivers available from Toshiba (April 3rd or 4th, I think). Netflix does not work, same W8158 error. This is from home, via a Mini DisplayPort to DVI adapter, and the Surface display. The Dynadock is at work. I've rebooted a number of times since installing the latest Dynadock drivers. What is the next step?

[surfacepro]

Originally Posted by surfacepro

Surface Pro, Netflix Metro app worked from the start. Purchased a Toshiba DynaDock dock. Installed drivers from CD included. Updated to latest drivers available from Toshiba (April 3rd or 4th, I think). Netflix does not work, same W8158 error. This is from home, via a Mini DisplayPort to DVI adapter, and the Surface display. The Dynadock is at work. I've rebooted a number of times since installing the latest Dynadock drivers. What is the next step?

Ok, just found the latest drivers, DisplayLink_72M0 and that fixed my Netflix issue. I had DisplayLink_71M1 prior to this morning.