7.2M0 and Ethernet Performance - Page 2

Cakey · 04-23-2013, 07:20 AM

By controller do you mean the PC end, in which case mine is a HP Folio13 with a Fresco Logic xHCI FL1009 controller (Driver version 3.5.93.0, latest on HP driver page).

The one external USB3.0 port on the laptop has the HP3005-PR docking port and that has the Ethernet, 2 display ports, USB3.0 & USB2.0, audio in/out. I've 3 monitors hooked up, 2 on the HP3005-PR and a third on a StarTech USB32DVIPRO, however at the moment due to the terrible ethernet performance the ethernet is not being used.

Kate

y2jdmbfan · 04-23-2013, 01:51 PM

Quote:

Originally Posted by Dan

Can you say which host controller you guys are using? We're working on an issue we've seen with ASMedia.

Intel USB 3.0 eXtensible - 0100 (Microsoft)

emveepee · 04-24-2013, 01:24 AM

Quote:

Originally Posted by Dan

Can you say which host controller you guys are using? We're working on an issue we've seen with ASMedia.

ASUS laptop - Intel 7 Series/C216 Chipset Family / Intel USB3.0 eXtensible Host Controller 1.0.8.251

Martin

aluke4105 · 05-06-2013, 01:42 PM

HP Ultrabook connected to HP docking station - upgraded to 7.2 software and like the others no ethernet connection...on two similar setups. The video crash issue with the previous display link driver appears to be better but ethernet is not.

RonV42 · 05-12-2013, 12:52 PM

Downloaded the updated driver 7.2 M1 and everything is working great now on my Microsoft Surface PRO. Thanks for this update. Over the last two days I have put my device though the ringer. Copying huge files to and from my home server, changing video settings, putting it into suspend/sleep and it seems that all the issues I was seeing are now gone.

emveepee · 05-13-2013, 04:35 AM

I just installed 7.2 M1 and it seems to have corrected the speed issues I was having too.

Thanks.

Martin

Cakey · 05-13-2013, 09:36 AM

7.2M1 does seem to have fixed/improved the ethernet issues on the HP3005-PR its certainly usable now.

However installation and configuration was a nightmare:

(My Config is Win7-64bit + HP Folio13-2000 + HP3005-PR DOCK + USB32DVIPRO + 3 Monitors)

After installation 2 out of 3 monitors (2 monitors on the HP3005-PR) were non functional, listed in device manager but not working or showing in the screen setup tool, the 3rd Monitor (USB32DVIPRO) was tied to the laptop monitor as a clone and would not let me run it as a 2nd monitor only a clone of the laptop.

Ran the upgrade again & rebooted, same result, 2 out of 3 non functional. Powered down, powered off the HP3005-PR dock unplugged it from the laptop, re-plugged and re-powered same result.

Ran the upgrade again, same result only one working monitor.

Checking in device manager showed that the DisplayLink Display Adapter (4300 & 430A) and HP USB3.0 dock devices were all running a 6.xxx (2012 dated) driver version, prior to the upgrade they were 7.xxx from 7.2M0 and working fine. The partially working USB32DVIPRO was running a newer 7.2.47157.0 version.

Only after manually selecting update driver on one of the HP devices in device manager did it find the new driver and install the update (and upgrade the dock firmware) and that bought all the driver versions to the same level and finally 3 working monitors again. Although the monitor ordering/numbering has changed again and my desktop layout is trashed (minor annoyance).

So it seems to work albeit not smoothly in terms of running the update....

Kate

Paulie · 05-13-2013, 03:06 PM

OK I installed the new 7.2M1 driver package and this time I do believe most of my issues are resolved.

Lenovo X1 Carbon W8 and USB3.0 Dock

Ethernet performance looks normal (backup is running and transferring large files to NAS works fine)
1920 x 1200 display over DVI seems fine

I do still suffer occasional mouse lag/stutter. Happens only every few minutes so not terribly annoying now. I can't seem to force it eg when running part screen or full screen HD video so difficult to analyze. In fact, on the few occasions I noticed it (like just now typing this), there was very little other graphics-related activity going on. Just a frozen mouse pointer for around 1 second or less, and when it recovers the mouse jumps to where I assume it would have landed if it hadn't froze.

I did install the Intel USB Host Controller earlier not sure if that matters. After the Displaylink update, I reverted to the Microsoft controller - seems no different with limited testing.

Regarding Cakey's install issues - as suggested in the manual I ran the installation first with the dock disconnected. Then reboot twice (once including a power-down of the dock). Not sure if this is any different or matters but the install seemed to run smoothly.

luiset83 · 05-14-2013, 08:16 PM

In re: Cakey's experience, sometimes when upgrading (or even updating other drivers on my system) I end up with similar results -- one monitor doesn't get a signal to power up and stays in standby mode.

My fix has been to remove stale USB devices with a tool called USBDeview. Basically, I unplug the DisplayLink hub, start the tool, remove all the DisplayLink devices, including the USB 2.0/3.0 hub parts and Ethernet adapter, reboot, and replug hub after reboot. At that point, the re-enumeration happens and all the devices get configured again from scratch. Just figured I'd mention that for those having issues.

05-06-2013, 01:42 PM	#4
aluke4105 Junior Member Join Date: May 2013 Posts: 1	HP Folio 13 no ethernet connection HP Ultrabook connected to HP docking station - upgraded to 7.2 software and like the others no ethernet connection...on two similar setups. The video crash issue with the previous display link driver appears to be better but ethernet is not.

05-13-2013, 09:36 AM	#7
Cakey Junior Member Join Date: Mar 2013 Location: UK Posts: 7	7.2M1 install challenges 7.2M1 does seem to have fixed/improved the ethernet issues on the HP3005-PR its certainly usable now. However installation and configuration was a nightmare: (My Config is Win7-64bit + HP Folio13-2000 + HP3005-PR DOCK + USB32DVIPRO + 3 Monitors) After installation 2 out of 3 monitors (2 monitors on the HP3005-PR) were non functional, listed in device manager but not working or showing in the screen setup tool, the 3rd Monitor (USB32DVIPRO) was tied to the laptop monitor as a clone and would not let me run it as a 2nd monitor only a clone of the laptop. Ran the upgrade again & rebooted, same result, 2 out of 3 non functional. Powered down, powered off the HP3005-PR dock unplugged it from the laptop, re-plugged and re-powered same result. Ran the upgrade again, same result only one working monitor. Checking in device manager showed that the DisplayLink Display Adapter (4300 & 430A) and HP USB3.0 dock devices were all running a 6.xxx (2012 dated) driver version, prior to the upgrade they were 7.xxx from 7.2M0 and working fine. The partially working USB32DVIPRO was running a newer 7.2.47157.0 version. Only after manually selecting update driver on one of the HP devices in device manager did it find the new driver and install the update (and upgrade the dock firmware) and that bought all the driver versions to the same level and finally 3 working monitors again. Although the monitor ordering/numbering has changed again and my desktop layout is trashed (minor annoyance). So it seems to work albeit not smoothly in terms of running the update.... Kate Last edited by Cakey; 05-13-2013 at 09:40 AM. Reason: Clarifications & Minor edits

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04-23-2013, 07:20 AM	#1
Cakey Junior Member Join Date: Mar 2013 Location: UK Posts: 7	By controller do you mean the PC end, in which case mine is a HP Folio13 with a Fresco Logic xHCI FL1009 controller (Driver version 3.5.93.0, latest on HP driver page). The one external USB3.0 port on the laptop has the HP3005-PR docking port and that has the Ethernet, 2 display ports, USB3.0 & USB2.0, audio in/out. I've 3 monitors hooked up, 2 on the HP3005-PR and a third on a StarTech USB32DVIPRO, however at the moment due to the terrible ethernet performance the ethernet is not being used. Kate

05-12-2013, 12:52 PM	#5
RonV42 Junior Member Join Date: Apr 2013 Posts: 6	Downloaded the updated driver 7.2 M1 and everything is working great now on my Microsoft Surface PRO. Thanks for this update. Over the last two days I have put my device though the ringer. Copying huge files to and from my home server, changing video settings, putting it into suspend/sleep and it seems that all the issues I was seeing are now gone.

05-13-2013, 04:35 AM	#6
emveepee Junior Member Join Date: Apr 2013 Posts: 7	I just installed 7.2 M1 and it seems to have corrected the speed issues I was having too. Thanks. Martin

05-13-2013, 03:06 PM	#8
Paulie Junior Member Join Date: Apr 2013 Posts: 5	OK I installed the new 7.2M1 driver package and this time I do believe most of my issues are resolved. Lenovo X1 Carbon W8 and USB3.0 Dock Ethernet performance looks normal (backup is running and transferring large files to NAS works fine) 1920 x 1200 display over DVI seems fine I do still suffer occasional mouse lag/stutter. Happens only every few minutes so not terribly annoying now. I can't seem to force it eg when running part screen or full screen HD video so difficult to analyze. In fact, on the few occasions I noticed it (like just now typing this), there was very little other graphics-related activity going on. Just a frozen mouse pointer for around 1 second or less, and when it recovers the mouse jumps to where I assume it would have landed if it hadn't froze. I did install the Intel USB Host Controller earlier not sure if that matters. After the Displaylink update, I reverted to the Microsoft controller - seems no different with limited testing. Regarding Cakey's install issues - as suggested in the manual I ran the installation first with the dock disconnected. Then reboot twice (once including a power-down of the dock). Not sure if this is any different or matters but the install seemed to run smoothly.

05-14-2013, 08:16 PM	#9
luiset83 Member Join Date: Feb 2012 Posts: 48	In re: Cakey's experience, sometimes when upgrading (or even updating other drivers on my system) I end up with similar results -- one monitor doesn't get a signal to power up and stays in standby mode. My fix has been to remove stale USB devices with a tool called USBDeview. Basically, I unplug the DisplayLink hub, start the tool, remove all the DisplayLink devices, including the USB 2.0/3.0 hub parts and Ethernet adapter, reboot, and replug hub after reboot. At that point, the re-enumeration happens and all the devices get configured again from scratch. Just figured I'd mention that for those having issues.