7.2M0 and Ethernet Performance

Cakey · 04-24-2013, 07:24 AM

Quote:

Originally Posted by luiset83

@Cakey, try the 3.5.97.0 driver here, perhaps it might make a difference: http://station-drivers.com/page/fresco_logic.htm

Thanks for the link, I've installed them but sadly it doesn't resolve the Ethernet issue on the docking station, still the same as before.

Kate

btcrow · 04-24-2013, 06:59 PM

Same problem here. Netflix now works, but Ethernet is 1MBps tops. I'm on a 128GB Microsoft Surface Pro using the HP 3005pr USB3.0 Port Replicator.

Edit: I should note, Ethernet worked perfectly on the previous version of the drivers, but there were problems with the display.

emveepee · 04-24-2013, 10:27 PM

For the display I did have to backout the newest HD4000 video drivers since on both 7.2 and 7.1 they don't resize properly. When I plugged my laptop into the dynadock with my larger monitor the desktop expanded but the expanded space was not clickable unless I logged off and back on.

Martin

Paulie · 04-25-2013, 05:02 AM

I'm hesitant to try installing that driver in Win 8 after reading this page...
http://plugable.com/2012/12/01/windo...st-controllers

seems like the updated intel driver is for Win 7 and not Win 8, the "downgrade" is not straight forward to install, and results in loss of UASP (whatever that is)

BUT if it is reported to solve the Ethernet problems, I will give it a shot

(sorry I guess this post is not too helpful)

jacekk · 04-25-2013, 06:58 AM

+1 for me

I'm using Dell Latitute 6320 laptop (with USB2.0 ports) running Windows 7 64-bit edition with Kensington Universal USB3.0 docking station sd3000v dock.

With 7.1M1 drivers network performance was OK. After upgrading to 7.2 M0 Ethernet performance deteriorated. It took like 30 seconds to list files on a network share. I've tried to test LAN performance using LAN Speed Test (Lite) tool. Speed of writing data to a network share was OK. But reading data took a very long time, speed was like 50 kb per second.

eyan · 04-26-2013, 06:47 PM

EDIT #1: Nevermind it's still slow on network transfers...getting 2-5 KB/sec

Edit #2: It looks like I found the right combination of Chipset and USB3.0 drivers that resolves browsing and network share slowness:

Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller - 9.3.0.1011
(I was using a newer version of this and network shares were slow)
Intel USB 3.0 eXtensible Host Controller - 1.0.8.251

I finally figured out why I was getting slow ethernet performance. When I had installed the Intel 7 Series chipset drivers, it somehow missed the USB portion of the drivers so I was using the generic "Standard Enhanced PCI to USB" drivers instead of the "7 Series/C216 USB" drivers.

Make sure you guys update with the latest 7 series chipset drivers from Intel. This fixes the issue.

XYZZY · 04-27-2013, 12:44 PM

I'm now unable to get the Ethernet adapter to work with anything but the 7.2 driver, 7.2 seems to install some firmware update to the dock. Now reverting to anything previously refuses to allow the Ethernet adapter to be enumerated correctly. It comes up as an invalid device with anything but the 7.2.

Tried: 7.2 M0, 7.1 M1 & 7.0 M3, now only 7.2 M0 enumerates the USB (with awful performance).

The Ethernet down speed is now capped at about 50KB/sec.

I've also made sure (very important for video performance) in device manager, ensured that the USB 3 dock is enumerated correctly.

Within Device Manager, select "VIEW DEVICES BY CONNECTION" and expand it until you find the Intel Extensible USB 3.0 driver. (If your laptop/device uses this chipset)

Make sure that the Video and Ethernet appear under a USB 3.0 hub. Otherwise you get blurry screens, and poor Ethernet performance when your screens are busy refreshing. I had to refresh my USB 3.0 drivers previously to fix this.

My temporary fix, plug in a USB 2.0 Ethernet adapter into the dock until this is sorted out, I mostly use my X1 Carbon for Internet work, so 100Mbps is faster than my internet connection anyways. Internal file backups and copies, still painful.

RonV42 · 05-01-2013, 01:34 AM

Any idea of when this will be fixed? I had to load the previous driver on my Surface PRO to get the Ethernet adapter to work again. But going back to the previous driver brings the slow launch issue of the metro apps and using software rendering in the browser vs. GPU rendering to speed up metro apps.

04-26-2013, 06:47 PM	#6
eyan Junior Member Join Date: Apr 2013 Posts: 1	EDIT #1: Nevermind it's still slow on network transfers...getting 2-5 KB/sec Edit #2: It looks like I found the right combination of Chipset and USB3.0 drivers that resolves browsing and network share slowness: Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller - 9.3.0.1011 (I was using a newer version of this and network shares were slow) Intel USB 3.0 eXtensible Host Controller - 1.0.8.251 I finally figured out why I was getting slow ethernet performance. When I had installed the Intel 7 Series chipset drivers, it somehow missed the USB portion of the drivers so I was using the generic "Standard Enhanced PCI to USB" drivers instead of the "7 Series/C216 USB" drivers. Make sure you guys update with the latest 7 series chipset drivers from Intel. This fixes the issue. Last edited by eyan; 04-26-2013 at 11:33 PM.

04-27-2013, 12:44 PM	#7
XYZZY Junior Member Join Date: Apr 2013 Posts: 1	Still Slow I'm now unable to get the Ethernet adapter to work with anything but the 7.2 driver, 7.2 seems to install some firmware update to the dock. Now reverting to anything previously refuses to allow the Ethernet adapter to be enumerated correctly. It comes up as an invalid device with anything but the 7.2. Tried: 7.2 M0, 7.1 M1 & 7.0 M3, now only 7.2 M0 enumerates the USB (with awful performance). The Ethernet down speed is now capped at about 50KB/sec. I've also made sure (very important for video performance) in device manager, ensured that the USB 3 dock is enumerated correctly. Within Device Manager, select "VIEW DEVICES BY CONNECTION" and expand it until you find the Intel Extensible USB 3.0 driver. (If your laptop/device uses this chipset) Make sure that the Video and Ethernet appear under a USB 3.0 hub. Otherwise you get blurry screens, and poor Ethernet performance when your screens are busy refreshing. I had to refresh my USB 3.0 drivers previously to fix this. My temporary fix, plug in a USB 2.0 Ethernet adapter into the dock until this is sorted out, I mostly use my X1 Carbon for Internet work, so 100Mbps is faster than my internet connection anyways. Internal file backups and copies, still painful.

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04-24-2013, 06:59 PM	#2
btcrow Junior Member Join Date: Apr 2013 Posts: 1	Same problem here. Netflix now works, but Ethernet is 1MBps tops. I'm on a 128GB Microsoft Surface Pro using the HP 3005pr USB3.0 Port Replicator. Edit: I should note, Ethernet worked perfectly on the previous version of the drivers, but there were problems with the display. Last edited by btcrow; 04-24-2013 at 07:01 PM. Reason: added more details

04-24-2013, 10:27 PM	#3
emveepee Junior Member Join Date: Apr 2013 Posts: 7	For the display I did have to backout the newest HD4000 video drivers since on both 7.2 and 7.1 they don't resize properly. When I plugged my laptop into the dynadock with my larger monitor the desktop expanded but the expanded space was not clickable unless I logged off and back on. Martin

04-25-2013, 05:02 AM	#4
Paulie Junior Member Join Date: Apr 2013 Posts: 5	I'm hesitant to try installing that driver in Win 8 after reading this page... http://plugable.com/2012/12/01/windo...st-controllers seems like the updated intel driver is for Win 7 and not Win 8, the "downgrade" is not straight forward to install, and results in loss of UASP (whatever that is) BUT if it is reported to solve the Ethernet problems, I will give it a shot (sorry I guess this post is not too helpful)

04-25-2013, 06:58 AM	#5
jacekk Junior Member Join Date: Apr 2013 Posts: 7	+1 for me I'm using Dell Latitute 6320 laptop (with USB2.0 ports) running Windows 7 64-bit edition with Kensington Universal USB3.0 docking station sd3000v dock. With 7.1M1 drivers network performance was OK. After upgrading to 7.2 M0 Ethernet performance deteriorated. It took like 30 seconds to list files on a network share. I've tried to test LAN performance using LAN Speed Test (Lite) tool. Speed of writing data to a network share was OK. But reading data took a very long time, speed was like 50 kb per second.

05-01-2013, 01:34 AM	#8
RonV42 Junior Member Join Date: Apr 2013 Posts: 6	Any idea of when this will be fixed? I had to load the previous driver on my Surface PRO to get the Ethernet adapter to work again. But going back to the previous driver brings the slow launch issue of the metro apps and using software rendering in the browser vs. GPU rendering to speed up metro apps.