No Ethernet after DisplayLink update

scm1000 · 05-29-2013, 07:23 PM

I started having the same problem with no Ethernet and audio yesterday. It happened after an auto update for displaylink drivers popped up on the screen. I did not click on the update yet it installed anyway. Immediately lost Ethernet connection and audio. Used a tool for a clean uninstall, and reinstalled the old drivers that came with my Dell Super Speed USB 3.0. Everything worked fine for 30 seconds. Auto update again, nothing I could do to stop the process. Lost Ethernet again. I have a Dell convertible 12 which does not come with an Ethernet port. I cannot connect to our company network rendering my laptop useless.

Is anyone at displaylink working on a solution?

Dell XPS convertible 12
Win 8 64bit Pro
Dell Super Speed Dock USB 3.0

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05-29-2013, 07:23 PM	#10
scm1000 Junior Member Join Date: May 2013 Posts: 1	I started having the same problem with no Ethernet and audio yesterday. It happened after an auto update for displaylink drivers popped up on the screen. I did not click on the update yet it installed anyway. Immediately lost Ethernet connection and audio. Used a tool for a clean uninstall, and reinstalled the old drivers that came with my Dell Super Speed USB 3.0. Everything worked fine for 30 seconds. Auto update again, nothing I could do to stop the process. Lost Ethernet again. I have a Dell convertible 12 which does not come with an Ethernet port. I cannot connect to our company network rendering my laptop useless. Is anyone at displaylink working on a solution? Dell XPS convertible 12 Win 8 64bit Pro Dell Super Speed Dock USB 3.0