VariDrive / Zenbook

[j.ward]

Hi

I have just purchased a new ASUS UX32A Ultrabook and VariDrive. I am attempting to use the HDMI port to connect to a second monitor as I like to extend my desktop accross the built in display and an external monitor which supports HDMI.

The VariDrive has intalled correctly and I can use all the features except the HDMI port. I have run through the DisplayLink troubleshooting guide without much luck.

My OS is Windows 7 Ultimate, I am running the latest service packs and security updates. All the device drivers were installed from the Asus web site and I have updated the DisplayLink software to V6.3.3.

Attached are the debug logs.

[JamesH]

Originally Posted by j.ward

Hi

I have just purchased a new ASUS UX32A Ultrabook and VariDrive. I am attempting to use the HDMI port to connect to a second monitor as I like to extend my desktop accross the built in display and an external monitor which supports HDMI.

The VariDrive has intalled correctly and I can use all the features except the HDMI port. I have run through the DisplayLink troubleshooting guide without much luck.

My OS is Windows 7 Ultimate, I am running the latest service packs and security updates. All the device drivers were installed from the Asus web site and I have updated the DisplayLink software to V6.3.3.

Attached are the debug logs.

Hi,

Can you try installing the latest Intel USB 3.0 host controller driver for your laptop?

You can find it here:
https://downloadcenter.intel.com/Det...?DwnldID=21129

Thanks,
James