Problem on Dell Laptop

rmoorman98 · 08-14-2013, 01:55 PM

James,

Thanks for the quick reply.

I followed your suggestion but still get the same results.

When do step 5 to connect the DisplayLink device all three monitors end up blacked out.

Monitor 1 - connected via the 16 pin connector on the back of my docking station has an orange light.

Monitor 2 - connected via the serial port on the back of my docking station has a blue light indicating that it is currently recognized.

Monitor 3 - connected via the DisplayLink has a blue light.

Any other suggestions?

BTW, I installed the lasted DisplayLink software from this website when I did step 4.

Thanks again for any and all help you can provide.

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08-14-2013, 01:55 PM	#3
rmoorman98 Junior Member Join Date: Aug 2013 Posts: 6	James, Thanks for the quick reply. I followed your suggestion but still get the same results. When do step 5 to connect the DisplayLink device all three monitors end up blacked out. Monitor 1 - connected via the 16 pin connector on the back of my docking station has an orange light. Monitor 2 - connected via the serial port on the back of my docking station has a blue light indicating that it is currently recognized. Monitor 3 - connected via the DisplayLink has a blue light. Any other suggestions? BTW, I installed the lasted DisplayLink software from this website when I did step 4. Thanks again for any and all help you can provide.