Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

[Ruud]

Hi Splinx,

I am very interested in using these modded drivers. I should be able to perform the necessary steps to get it done.

I'm wondering: after I use these modded drivers are the normal things like checking for even newer updates and the ability to upgrade the driver to yet another driver still available and working normally?

Thanks!

Ruud

[Splinx]

Originally Posted by Ruud

I'm wondering: after I use these modded drivers are the normal things like checking for even newer updates and the ability to upgrade the driver to yet another driver still available and working normally?

Yes, definitely.

That said, please don't hold your breath for Intel and Microsoft to acknowledge this issue and update their drivers. Like I said in my original post, Intel have even gone on record stating that they have no intention of ever producing an updated driver and I cannot find anything too solid on the topic from MS.

Thanks,
Splinx

[Ruud]

Hi Splinx,

Is using bcdedit -set loadoptions DISABLE_INTEGRITY_CHECKS the command-line way of getting into the 'normal' startup-options => disable integrity checks??

(I guess so, just curious)

OK: did the upgrade using bcdedit.

I got a couple of hickups:
TESTSIGNING ON didn't work at first because 'secure boot' was on. You can disable this BIOS feature (Press F2 right at startup on a Dell XPS13)
The “unsupported driver” – “Intel USB 3.0 Root hub” device wasn't located at the Universal Serial Bus Controller section but in its own 'unknown devices' area

The rest of the process was pretty straight-forward.

Thanks!

[Splinx]

Originally Posted by Ruud

Is using bcdedit -set loadoptions DISABLE_INTEGRITY_CHECKS the command-line way of getting into the 'normal' startup-options => disable integrity checks??

Hi Ruud,

Short answer... "Yes".

Sorry that you ran into a few blips - I guess the process may be slightly different depending on the system and present driver state.

I'll keep my fingers crossed for you - please let me know if you're sorted.

Thanks,
Splinx

[Ruud]

Hi Splinx,

Originally Posted by Splinx

Sorry that you ran into a few blips

No worries about that, glad someone showed me a way out of this mess

I'll let you know if more black-outs occur or that this finally is the solution. (none so far)

Thanks again!

Ruud

[Ruud]

Hi all,

I'm sorry to report I'm still experiencing sudden black-outs.
The dock still stops working all of a sudden.

This time the 'normal' pling-plong and back to work didn't happen, so I pulled the USB3 connector en refitted it after which the dock responded again.

I still think the mouse-stuttering is less than before.

Splinx: still going OK with your setup? Are you using both DVI and HDMI ports? I'm using DVI and Mini displayport at the moment.

[Splinx]

Hi Ruud,

All working perfectly for me.

I can also confirm that I have one cable plugged from the XPS13 to the Kensginton 3500V. From the Kensiginton device I have a keyboard, mouse, USB to my monitors, 1 X DVI out to DELL 24" (1900x1280) and 1X HDMI out to Dell 24" and lastly using cat5E for network.

Have you checked your power settings in all of the UB devices in device manager? Also, have you installed all latest updates and rebooted?

I'm also running the 64bit version of the latest Displaylink drivers (not the Kensington drivers provided).

Oh, one other thing - I am typically disabling my ultra-book screen when plugged into the 3500V device (since it hurts my neck/eyes to look over at the ultra-book screen (as lovely as it is).

Thanks,
Splinx