Latest DisplayLink drivers and DirectX fullscreen errors

JamesH · 09-01-2013, 10:02 PM

Hi,

Thanks for the information - I'll raise this internally tomorrow.

Thanks,
James

Tvede · 09-03-2013, 02:59 PM

I have personally experinced something similar, with the 7.4 version, where instead it was a direct3d error (internally) happening in Battlefield 3. When running though debugger, the stack trace revealed that there was some sort of retangular copying, which later caused a crash. (installing version 7.3 fixes the problem.. )

mjh · 09-06-2013, 01:23 AM

Quote:

Originally Posted by JamesH

Thanks for the information - I'll raise this internally tomorrow.

Thanks,
James

Hi James -

Just wanted to check and see if there was any findings / outcomes on this. Thanks!

JamesH · 09-06-2013, 03:58 PM

Hi,

Nothing to report just yet but will keep you posted.

Thanks,
James

Mark · 09-25-2013, 12:14 AM

I'm also having issues with the display link drivers.

After the drivers are installed and even though the USB monitor is not plugged in, most games will not run in fullscreen mode. I believe it has something to do with my laptop running an NVIDIA Optimus setup.

Using the NVIDIA control panel, if I force the game to use my Intel integrated graphics, the game will run. If I give the NVIDIA driver the option to use auto-select or force it to use the NVIDIA processor, the games error out again.

Once I uninstall the DisplayLink drivers, everything works fine again.

JamesH · 09-25-2013, 01:47 PM

Hi,

The issue you describe with Optimus should be fixed in the next release.

Thanks,
James

Michaeltymcnamara · 11-27-2013, 06:58 AM

I have exactly the error that Mark reports -

I get the message 'Direct3D renderer creation error:' when starting a game (such as Wizard101) if the DirectLink software is installed.

There is no need to have the USB to VGA device plugged into the laptop.

If I uninstall the DisplayLink Core, then the game works again (but the multiple monitors do not work).

Setting that the WizardGraphicalclinet.exe uses integrated graphics (instead of NVidia) doesn't affect the failure.

Setting so the game doesn't use full screen doesn't affect the failure.

Uninstalling and reinstalling between tasks is quite tedious.

I have Windows 7 Ultimate, Nvidia GeForce GT 640M LE with latest drivers (as of 11/2013) , and DirectX version 11.0, and latest DisplayLink software.

I have gathered the DisplayLink support files and will send them to someone from Support; posting them here seems to be giving too much information to the world. It is interesting that you have a basic encryption on the DisplayLink logs; but that all of the details of my laptop and what programs are installed and when you gather in plaintext; and hence if I posted them all could oggle my fine machine's specifications

Tebor · 12-01-2013, 02:22 PM

I have exactly the same issue. The newest release does not help.

JamesH · 12-02-2013, 10:48 AM

Quote:

Originally Posted by Michaeltymcnamara

I have exactly the error that Mark reports -

I get the message 'Direct3D renderer creation error:' when starting a game (such as Wizard101) if the DirectLink software is installed.

There is no need to have the USB to VGA device plugged into the laptop.

If I uninstall the DisplayLink Core, then the game works again (but the multiple monitors do not work).

Setting that the WizardGraphicalclinet.exe uses integrated graphics (instead of NVidia) doesn't affect the failure.

Setting so the game doesn't use full screen doesn't affect the failure.

Uninstalling and reinstalling between tasks is quite tedious.

I have Windows 7 Ultimate, Nvidia GeForce GT 640M LE with latest drivers (as of 11/2013) , and DirectX version 11.0, and latest DisplayLink software.

I have gathered the DisplayLink support files and will send them to someone from Support; posting them here seems to be giving too much information to the world. It is interesting that you have a basic encryption on the DisplayLink logs; but that all of the details of my laptop and what programs are installed and when you gather in plaintext; and hence if I posted them all could oggle my fine machine's specifications

Hi,

I've just sent you a PM about this.

Thanks,
James

Vald · 10-19-2014, 05:12 PM

It's still present in 7.7.

No surprise.

Why do I even bother hoping that each new version will fix a critical bug that has existed for at least 2 years now?

09-25-2013, 12:14 AM	#5
Mark Junior Member Join Date: Sep 2013 Posts: 1	What kind of machine are you running? I'm also having issues with the display link drivers. After the drivers are installed and even though the USB monitor is not plugged in, most games will not run in fullscreen mode. I believe it has something to do with my laptop running an NVIDIA Optimus setup. Using the NVIDIA control panel, if I force the game to use my Intel integrated graphics, the game will run. If I give the NVIDIA driver the option to use auto-select or force it to use the NVIDIA processor, the games error out again. Once I uninstall the DisplayLink drivers, everything works fine again.

11-27-2013, 06:58 AM	#7
Michaeltymcnamara Junior Member Join Date: Nov 2013 Posts: 1	Direct3D renderer creation error: I have exactly the error that Mark reports - I get the message 'Direct3D renderer creation error:' when starting a game (such as Wizard101) if the DirectLink software is installed. There is no need to have the USB to VGA device plugged into the laptop. If I uninstall the DisplayLink Core, then the game works again (but the multiple monitors do not work). Setting that the WizardGraphicalclinet.exe uses integrated graphics (instead of NVidia) doesn't affect the failure. Setting so the game doesn't use full screen doesn't affect the failure. Uninstalling and reinstalling between tasks is quite tedious. I have Windows 7 Ultimate, Nvidia GeForce GT 640M LE with latest drivers (as of 11/2013) , and DirectX version 11.0, and latest DisplayLink software. I have gathered the DisplayLink support files and will send them to someone from Support; posting them here seems to be giving too much information to the world. It is interesting that you have a basic encryption on the DisplayLink logs; but that all of the details of my laptop and what programs are installed and when you gather in plaintext; and hence if I posted them all could oggle my fine machine's specifications

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09-01-2013, 10:02 PM	#1
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Thanks for the information - I'll raise this internally tomorrow. Thanks, James

09-03-2013, 02:59 PM	#2
Tvede Junior Member Join Date: Sep 2013 Posts: 1	I have personally experinced something similar, with the 7.4 version, where instead it was a direct3d error (internally) happening in Battlefield 3. When running though debugger, the stack trace revealed that there was some sort of retangular copying, which later caused a crash. (installing version 7.3 fixes the problem.. )

09-06-2013, 03:58 PM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Nothing to report just yet but will keep you posted. Thanks, James

09-25-2013, 01:47 PM	#6
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, The issue you describe with Optimus should be fixed in the next release. Thanks, James

12-01-2013, 02:22 PM	#8
Tebor Junior Member Join Date: Dec 2013 Posts: 4	I have exactly the same issue. The newest release does not help.

10-19-2014, 05:12 PM	#10
Vald Junior Member Join Date: Mar 2013 Posts: 12	It's still present in 7.7. No surprise. Why do I even bother hoping that each new version will fix a critical bug that has existed for at least 2 years now?