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Old 09-08-2013, 11:38 PM   #1
JamesH
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Hi,

Can you try the latest Intel graphics driver from this location:
https://downloadcenter.intel.com/Det...adType=Drivers

Thanks,
James
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Old 09-09-2013, 12:12 PM   #2
SenecaEHE
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Thank you for the tip. I downloaded the drivers (afterwards I reinstalled the display link software). Unfortunately it didn't solve my problem so far. Can you think of any other possible reasons? Do you think the adapter has any compatibility issues or is malfunctioning in a certain way?

Thanks again for your help in advance.
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Old 09-13-2013, 04:32 PM   #3
JamesH
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Hi,

Does the mouse freezing issue occur randomly or are a specific event?
When it happens is anything running on the extended display?

Can you try enabling the High performance power plan in Control Panel | Power options to see if that helps?

Thanks,
James
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