EVGA UV39 - Not Working - Bad Drivers Or USB Issue

[SageOf7]

Originally Posted by JamesH

Hi,

Can you let me know what the error code is of the device that is showing the yellow exclamation mark in device manager?

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James

How do I find the error code?

I ran system compatibility check:
It's flagging my usb controllers..



The link that the kb links to, for renesas drivers.. is.. correct?
http://kb.displaylink.com/315

The drivers windows had were old, I updated to what dell recommended, they were old still. went to renesas and what version I have now is their latest.

Working toward doing the: gather information step now.