right-click menu disappears quickly when right-clicking files on USB drives

displaylinkcorp · 09-14-2013, 04:22 PM

Any further thoughts on this? Continues to be an issue with 7.4M0 drivers.

displaylinkcorp · 10-26-2013, 08:20 PM

This continues to be an issue with 7.4M2 drivers.

Wim · 10-30-2013, 11:03 AM

I don't believe this is directly connected to our software as we don't do anything to cause this. We are a graphics driver and have no effect on disk management or other USB devices. But having our software installed will increase the USB traffic and communication to the USB drive will be intermixed with other USB traffic.

The fact it only happens if the USB drive is connected to the dock and not the PC leads me to think the problem is somewhere on the USB path between the PC USB 3.0 host controller, the USB 3.0 hub firmware (for which there is an update) and the USB 3.0 controller in the USB hard drive.

Wim

displaylinkcorp · 03-06-2014, 03:57 PM

After upgrading DisplayLink drivers to version 7.5 M1, the right-click issue no longer persists.

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09-14-2013, 04:22 PM	#1
displaylinkcorp Junior Member Join Date: Aug 2013 Posts: 9	Any further thoughts on this? Continues to be an issue with 7.4M0 drivers.

10-26-2013, 08:20 PM	#2
displaylinkcorp Junior Member Join Date: Aug 2013 Posts: 9	This continues to be an issue with 7.4M2 drivers.

10-30-2013, 11:03 AM	#3
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I don't believe this is directly connected to our software as we don't do anything to cause this. We are a graphics driver and have no effect on disk management or other USB devices. But having our software installed will increase the USB traffic and communication to the USB drive will be intermixed with other USB traffic. The fact it only happens if the USB drive is connected to the dock and not the PC leads me to think the problem is somewhere on the USB path between the PC USB 3.0 host controller, the USB 3.0 hub firmware (for which there is an update) and the USB 3.0 controller in the USB hard drive. Wim

03-06-2014, 03:57 PM	#4
displaylinkcorp Junior Member Join Date: Aug 2013 Posts: 9	After upgrading DisplayLink drivers to version 7.5 M1, the right-click issue no longer persists.