EVGA UV39 - Not Working - Bad Drivers Or USB Issue

JamesH · 09-15-2013, 08:21 PM

Hi,

Thanks for the info.

Since posting have you rebooted the notebook? I ask as the last thing mentioned in the installer log is that a reboot is required.

If that doesn't help, please run through these steps to help diagnose the issue:

1. Disconnect the adapter
2. Uninstall the DisplayLink software
3. Download and run the Cleaner tool from here:
http://www.displaylink.com/support/ticket.php?id=297
4. Install 7.4 M0 from here:
http://www.displaylink.com/support/downloads.php
5. Reconnect the adapter

Thanks,
James

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09-15-2013, 08:21 PM	#8
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Thanks for the info. Since posting have you rebooted the notebook? I ask as the last thing mentioned in the installer log is that a reboot is required. If that doesn't help, please run through these steps to help diagnose the issue: 1. Disconnect the adapter 2. Uninstall the DisplayLink software 3. Download and run the Cleaner tool from here: http://www.displaylink.com/support/ticket.php?id=297 4. Install 7.4 M0 from here: http://www.displaylink.com/support/downloads.php 5. Reconnect the adapter Thanks, James