Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

[tbm]

@longplaypg

Thanks for the info!

My configuration is:
- Dell XPS 13 L322X
- DELL D3000 Docking
- Windows 8 Enterprise 64-bits

I've looked at the cable and the writing on it says:
AWM E89980-A STYLE 2725 80C 30V VW-1 28AWG/2P+1P 26AWG/2C SUPER HIGH SPEED USB Revision 3.0

Both connectors are the BLUE ones, and on the connector i see the SS for Super Speed.

At this point i haven't had any black-outs, using the RIGHT USB port. The first black-out i've reported was due to network configuration changes i think. I'm doing stress tests to see if i can force an black-out No luck so far, so that's good

Seems that if i stream music and download files the network speed becomes slower than normal. If i stop streaming music the download will go much faster. The streaming is only on 128kbps... Guess this is normal?

Is it possible for you to test the transfer speed using USB3.0 harddisk or USB-stick on the LEFT USB port? Too bad i've bought an XPS 13 with only ONE USB3.0 port...

BTW: I have USB PowerShare ON!

[longplaypg]

Originally Posted by tbm

Seems that if i stream music and download files the network speed becomes slower than normal. If i stop streaming music the download will go much faster. The streaming is only on 128kbps... Guess this is normal?

I haven't actually tried any audio or video streaming yet

Originally Posted by tbm

Is it possible for you to test the transfer speed using USB3.0 harddisk or USB-stick on the LEFT USB port?

Sorry I no longer have these 2 laptops in my possession currently. I might have access to 1 of them in a couple weeks and I will ask the end use if I can borrow it again.

Originally Posted by tbm

Too bad i've bought an XPS 13 with only ONE USB3.0 port...

I know what you mean. That left port is labeled as SS 3.0 with powershare, but sure doesn't seem to be a full SS 3.0 even.

[tbm]

Now updating the drivers version 7.4 M2, released 11 Oct 2013 to test the ethernet improvements... Later this week i'll test the longer USB3.0 SS cable...

The left USB port is functioning as USB3.0 BUT when i transfer large files >4GB Windows keeps informing about a new detected USB device, so the connection to the USB drive gets lost and it reconnects again, but serveral times... Very strange...

So far no black-outs occured using the RIGHT USB-port...

[Misstify]

Hello folks!

I've been lurking these forums for several weeks and am recognizing many of the same issues to those that own the Dell XPS's and the Targus Docking station.

I work in a medium sized business and we will eventually have about 60-70 people here at corporate with this set up.

I really just want to thank those who figured out to use the right USB port on the XPS rather than the left. Such a simple fix yet genius in the same. Changing my users over the right has made a lot of people happy. We are 1 week in so far and we've had no problems!

Mary

[carminus]

I have updated intel usb 3 for xps (maybe other computers) drivers.

Read all steps before doing!

Directions:

1) download
2) unzip files
3) start run type this: shutdown.exe /r /o /f /t 00
4) select troubleshoot
5) select boot options
7) choose 7 " disable signed drivers..."
8) right click on intel usb 3 extensible host then properties
9) update driver (browse --> let me pick from a list... --> have disk)and choose point to the location of where you unzipped the attachment pick iusb3xhc.inf then choose intel usb 3 extensible
10) you will then see another unknown driver in device manager
11) update that driver using the files in the zip but pick iusb3hub.inf *usb 3 hub*

[carminus]

You can try these drivers out without the above steps, just update the driver using normal mode. Let me know if this works.

For Intel x64 usb3 windows 8.1

[longplaypg]

Originally Posted by carminus

You can try these drivers out without the above steps, just update the driver using normal mode. Let me know if this works.

For Intel x64 usb3 windows 8.1

My first assumption is this driver is only for window 8.1. The changes you made are not applied if installed under windows 7 x64. Is that correct?

I went ahead and modified my package install so that it uses these drivers and I still have black screens and disconnects on the left port. I did see the warning about installing an unsigned driver so I feel like the new driver was used.