Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

[tbm]

Now updating the drivers version 7.4 M2, released 11 Oct 2013 to test the ethernet improvements... Later this week i'll test the longer USB3.0 SS cable...

The left USB port is functioning as USB3.0 BUT when i transfer large files >4GB Windows keeps informing about a new detected USB device, so the connection to the USB drive gets lost and it reconnects again, but serveral times... Very strange...

So far no black-outs occured using the RIGHT USB-port...

[Misstify]

Hello folks!

I've been lurking these forums for several weeks and am recognizing many of the same issues to those that own the Dell XPS's and the Targus Docking station.

I work in a medium sized business and we will eventually have about 60-70 people here at corporate with this set up.

I really just want to thank those who figured out to use the right USB port on the XPS rather than the left. Such a simple fix yet genius in the same. Changing my users over the right has made a lot of people happy. We are 1 week in so far and we've had no problems!

Mary

[carminus]

I have updated intel usb 3 for xps (maybe other computers) drivers.

Read all steps before doing!

Directions:

1) download
2) unzip files
3) start run type this: shutdown.exe /r /o /f /t 00
4) select troubleshoot
5) select boot options
7) choose 7 " disable signed drivers..."
8) right click on intel usb 3 extensible host then properties
9) update driver (browse --> let me pick from a list... --> have disk)and choose point to the location of where you unzipped the attachment pick iusb3xhc.inf then choose intel usb 3 extensible
10) you will then see another unknown driver in device manager
11) update that driver using the files in the zip but pick iusb3hub.inf *usb 3 hub*

[carminus]

You can try these drivers out without the above steps, just update the driver using normal mode. Let me know if this works.

For Intel x64 usb3 windows 8.1

[longplaypg]

Originally Posted by carminus

You can try these drivers out without the above steps, just update the driver using normal mode. Let me know if this works.

For Intel x64 usb3 windows 8.1

My first assumption is this driver is only for window 8.1. The changes you made are not applied if installed under windows 7 x64. Is that correct?

I went ahead and modified my package install so that it uses these drivers and I still have black screens and disconnects on the left port. I did see the warning about installing an unsigned driver so I feel like the new driver was used.