Win 8.1 & Belkin USB 3.0 Dual Video Docking Stand

Wim · 10-30-2013, 10:17 AM

It should work the same, as both products use the DL-3900. Does our device appear in device manager?

http://kb.displaylink.com/324

Wim

chrispadfield · 11-01-2013, 10:50 AM

I have the same problem; I have a Surface PRO 2 that works great with this plugable device:

http://www.amazon.co.uk/Plugable-Uni...ds=displaylink

But it does not work with the Belkin USB 3.0 dock. The dock is connected ok; (a USB key put into the dock is seen on the computer) but nothing appears in the device manager - there is no USB Display Adapters.

chrispadfield · 11-01-2013, 11:01 AM

Running the display link support tool I get a "Warning: Device not attached". I know it is because the USB ports work. And I know it's getting power because disabling power disables the dock and the USB key attached stops working.

Presume this is a faulty device and needs to be returned.

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10-30-2013, 10:17 AM	#1
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	It should work the same, as both products use the DL-3900. Does our device appear in device manager? http://kb.displaylink.com/324 Wim

11-01-2013, 10:50 AM	#2
chrispadfield Junior Member Join Date: Oct 2013 Posts: 4	I have the same problem; I have a Surface PRO 2 that works great with this plugable device: http://www.amazon.co.uk/Plugable-Uni...ds=displaylink But it does not work with the Belkin USB 3.0 dock. The dock is connected ok; (a USB key put into the dock is seen on the computer) but nothing appears in the device manager - there is no USB Display Adapters.

11-01-2013, 11:01 AM	#3
chrispadfield Junior Member Join Date: Oct 2013 Posts: 4	Running the display link support tool I get a "Warning: Device not attached". I know it is because the USB ports work. And I know it's getting power because disabling power disables the dock and the USB key attached stops working. Presume this is a faulty device and needs to be returned.