I don't believe this is directly connected to our software as we don't do anything to cause this. We are a graphics driver and have no effect on disk management or other USB devices. But having our software installed will increase the USB traffic and communication to the USB drive will be intermixed with other USB traffic.
The fact it only happens if the USB drive is connected to the dock and not the PC leads me to think the problem is somewhere on the USB path between the PC USB 3.0 host controller, the USB 3.0 hub firmware (for which there is an update) and the USB 3.0 controller in the USB hard drive.
Wim
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10-30-2013, 11:03 AM
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