SOLVED: DisplayLink drivers weren't working after Win8.1 upgrade

Lowell · 10-30-2013, 05:38 PM

Quote:

Originally Posted by kbrennan

Do you happen to have those drivers/inf files ?
I do not have a working device and since I upgraded to Windows 8.1 the device is not detected. I have tried everything.

I'll try attaching them here in a ZIP file. Inside the ZIP file you'll find the 3 folders.

kbrennan · 10-30-2013, 05:43 PM

Thanks for the quick response. I will try it and let you know.

kbrennan · 10-30-2013, 06:20 PM

I tried that and still do not see any drivers loaded via sysinternals autoruns or devmgr.msc.
In step #1 above, do you have any displaylink drivers under C:\Windows\System32\Drivers ?

Lowell · 10-30-2013, 06:28 PM

Quote:

Originally Posted by kbrennan

I tried that and still do not see any drivers loaded via sysinternals autoruns or devmgr.msc.
In step #1 above, do you have any displaylink drivers under C:\Windows\System32\Drivers ?

Yes, there are 5 drivers listed, even when I don't have the DisplayLink device connected. Bear in mind I have two different devices, a USB monitor and the Targus USB 3.0 dock so you might not see all these drivers listed. See attached screenshot.

Also remember to try connecting a USB 3.0 or even a USB 2.0 hub to your computer and temporarily connect your DisplayLink device to that. Seems that at some point it needs to be connected to a completely different USB port/controller to give itself a kick in the head and reset things.

There really needs to be a RESET button/switch on these devices that clears out all its cached/internal data.

kbrennan · 10-30-2013, 06:39 PM

I do not have any of those files/drivers under that specific dir.
Can you pls attach those also ?

Lowell · 10-31-2013, 12:59 AM

Quote:

Originally Posted by kbrennan

I do not have any of those files/drivers under that specific dir.
Can you pls attach those also ?

Absolutely. See attached ZIP from files in the C:\Windows\System32\Drivers folder.

kbrennan · 11-01-2013, 11:25 AM

Thanks for doing that. That still did not help me.
Not sure where to go now.

kbrennan · 11-04-2013, 01:29 PM

Can anyone help direct me where to go next pls ?

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10-30-2013, 05:43 PM	#2
kbrennan Junior Member Join Date: Oct 2013 Posts: 6	Thanks for the quick response. I will try it and let you know.

10-30-2013, 06:20 PM	#3
kbrennan Junior Member Join Date: Oct 2013 Posts: 6	I tried that and still do not see any drivers loaded via sysinternals autoruns or devmgr.msc. In step #1 above, do you have any displaylink drivers under C:\Windows\System32\Drivers ?

10-30-2013, 06:39 PM	#5
kbrennan Junior Member Join Date: Oct 2013 Posts: 6	I do not have any of those files/drivers under that specific dir. Can you pls attach those also ?

11-01-2013, 11:25 AM	#7
kbrennan Junior Member Join Date: Oct 2013 Posts: 6	Thanks for doing that. That still did not help me. Not sure where to go now.

11-04-2013, 01:29 PM	#8
kbrennan Junior Member Join Date: Oct 2013 Posts: 6	Can anyone help direct me where to go next pls ?