Need to Power cycle Targus USB 3.0 every day to connect to laptop

ITMan · 07-17-2012, 07:38 PM

So far over the last few days the 7.0 seems to be more stable. However i am reluctant to deploy "beta" software in a corporate production environment. Any idea when the 7.0 final will be released?

Wim · 07-18-2012, 11:46 AM

7.0 is aimed at Windows 8 support, but also has fixes for some of the regressions in v6.3. This will be released in September for Windows 8.

We will be releasing a v6.3 M1 later this month which will also contain the same fixes. I would suggest testing v6.3 M1 and deploying that release.

V6.3 M1 preview is available to download through the corporate install portal on our website.

Wim

Useeria · 07-22-2013, 11:18 PM

I know this may sound silly but if you are still having problems try a USB 2.0 cable. I know what you are thinking and trust me I thought the same thing. We have rolled out 20+ of these in our office and we have had a TON of problems with them. USB 2.0 literally has zero performance loss and magically every issue we have had has gone away. I also know this is an old post but couldn't help and post this as it was such an uncanny fix.

dfollis · 07-23-2013, 03:42 AM

Interesting. Having a heck of an issue with the Dell branded D3000 DisplayLink dock with the USB 3 interface on a Dell XPS13. Constantly locks up and needs to be rebooted. User has dual displays. One is DVI and the other is HDMI. Removing HDMI causes lock ups less often but they still occur. Is the USB 2.0 Cable compatible with the 3.0 port? Looks like it will fit. Perhaps a Windows 7 USB 3.0 issue?

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07-17-2012, 07:38 PM	#1
ITMan Junior Member Join Date: Jul 2012 Posts: 3	So far over the last few days the 7.0 seems to be more stable. However i am reluctant to deploy "beta" software in a corporate production environment. Any idea when the 7.0 final will be released?

07-18-2012, 11:46 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	7.0 is aimed at Windows 8 support, but also has fixes for some of the regressions in v6.3. This will be released in September for Windows 8. We will be releasing a v6.3 M1 later this month which will also contain the same fixes. I would suggest testing v6.3 M1 and deploying that release. V6.3 M1 preview is available to download through the corporate install portal on our website. Wim

07-22-2013, 11:18 PM	#3
Useeria Junior Member Join Date: Jul 2013 Posts: 1	I know this may sound silly but if you are still having problems try a USB 2.0 cable. I know what you are thinking and trust me I thought the same thing. We have rolled out 20+ of these in our office and we have had a TON of problems with them. USB 2.0 literally has zero performance loss and magically every issue we have had has gone away. I also know this is an old post but couldn't help and post this as it was such an uncanny fix.

07-23-2013, 03:42 AM	#4
dfollis Junior Member Join Date: Jul 2013 Location: Seattle Posts: 3	Interesting. Having a heck of an issue with the Dell branded D3000 DisplayLink dock with the USB 3 interface on a Dell XPS13. Constantly locks up and needs to be rebooted. User has dual displays. One is DVI and the other is HDMI. Removing HDMI causes lock ups less often but they still occur. Is the USB 2.0 Cable compatible with the 3.0 port? Looks like it will fit. Perhaps a Windows 7 USB 3.0 issue?