XPS 13 Kensington Sd3500v disconnects

[longplaypg]

Well that was a short period before the next mess up.

1. Shutdown computer with lid closed.
2. Open lid and power on laptop
3. Leave the laptop display open and use all 3 screens
4. Start display support tool
5. reset debug logs
6. Start RDP to 8.1 machine full screen on main monitor
7. Change RDP to window so I can drag it from Main monitor to secondary
8. Try to drag it from laptop main monitor to secondary displaylink display
9. Black screen and Ethernet disconnect BLAH
10. Gather logs and take screenshot

Well that's enough on the left port for today. What caused this issue according to the logs?

Hardware and software the same as in the previous post #18. The only exception this time is the lid was open and all 3 screens were active.

[longplaypg]

Bumping this back up also. Still would love to figure out why this hardware does not work on the left USB port of the XPS 13. I wish could read the contents of these reports to know if it is getting USB errors.

Thanks,

[JamesH]

Hi,

This thread might be related to what you are seeing:
http://en.community.dell.com/techcen...aspx?pi22229=2

Thanks,
James

[longplaypg]

Originally Posted by JamesH

Hi,

This thread might be related to what you are seeing:
http://en.community.dell.com/techcen...aspx?pi22229=2

Thanks,
James

Interesting discovery. I see its more for the developer edition with Linux on it. Too bad Dell doesn't want to admit there is a problem yet. Sure would love to know how to get that port into debug mode.