USB 3.0 monitor does not work

Carlo · 11-08-2013, 06:17 PM

Can't see any USB display in the profile, from your description it looks like a HW issue.
You may want to check power and cables.

Carlo

firestorm · 11-11-2013, 10:19 AM

Thank you very much for your answer and your time, Carlo.

I checked all cables, tried to reconnect to different USB-ports, then I tried to plug DL-adapter in USB 3.0 hub with external power (also I tried to plug it into USB 2.0 port on this hub) - no luck.

I tried to reset SMC and PRAM on macbook - still no luck.

It's a bit strange, that USB 3.0 external hard drive is working perfectly on every USB port. And DL adapter doesn't even appear in logs while I plug it in.
But I can see green light on it, an it's quite warm - so I think it is powered.

Is there something I can try?

Thank you one more time!

Carlo · 11-14-2013, 05:41 PM

I'm not sure there is much more to try, the device does not seem to be there. The power might be there but no USB.
It looks a HW issue to me, your options depend on the device manufacturer really.

Sorry!
Carlo

firestorm · 11-15-2013, 11:27 AM

Ok, thank you very much!

Seems that it's dead, because this time I tried to plug it into 5 different laptops, with OSX, Windows and Linux. None of them detected this device.

Thank you one more time.

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11-08-2013, 06:17 PM	#1
Carlo Mac Team Join Date: Feb 2009 Posts: 606	Can't see any USB display in the profile, from your description it looks like a HW issue. You may want to check power and cables. Carlo

11-11-2013, 10:19 AM	#2
firestorm Junior Member Join Date: Apr 2013 Posts: 7	Thank you very much for your answer and your time, Carlo. I checked all cables, tried to reconnect to different USB-ports, then I tried to plug DL-adapter in USB 3.0 hub with external power (also I tried to plug it into USB 2.0 port on this hub) - no luck. I tried to reset SMC and PRAM on macbook - still no luck. It's a bit strange, that USB 3.0 external hard drive is working perfectly on every USB port. And DL adapter doesn't even appear in logs while I plug it in. But I can see green light on it, an it's quite warm - so I think it is powered. Is there something I can try? Thank you one more time!

11-14-2013, 05:41 PM	#3
Carlo Mac Team Join Date: Feb 2009 Posts: 606	I'm not sure there is much more to try, the device does not seem to be there. The power might be there but no USB. It looks a HW issue to me, your options depend on the device manufacturer really. Sorry! Carlo

11-15-2013, 11:27 AM	#4
firestorm Junior Member Join Date: Apr 2013 Posts: 7	Ok, thank you very much! Seems that it's dead, because this time I tried to plug it into 5 different laptops, with OSX, Windows and Linux. None of them detected this device. Thank you one more time.