DisplayLink software causes Windows 8.1 with Radeon video card to reset

JamesH · 11-11-2013, 09:29 AM

Hi,

This sounds familiar.

What video are you trying to watch and in which browser?

We found an issue with WMP / Metro video causing what you described - the workaround was to disable "Turn on DirectX Video Acceleration for WMV files" in Windows Media Player."

The issue I describe is fixed in the next release - let me have details of the setup you have so I can confirm that your issue is fixed as well.
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

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11-11-2013, 09:29 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, This sounds familiar. What video are you trying to watch and in which browser? We found an issue with WMP / Metro video causing what you described - the workaround was to disable "Turn on DirectX Video Acceleration for WMV files" in Windows Media Player." The issue I describe is fixed in the next release - let me have details of the setup you have so I can confirm that your issue is fixed as well. http://www.displaylink.com/support/ticket.php?id=269 Thanks, James