lenovo usb 3.0 dock ethernet issues

jct1230 · 11-14-2013, 10:56 PM

Hi James,

Thanks for the quick reply.

I was able to install the logging tool and enable advanced logging.

I was able to go into my device manager and update the driver for the USB Ethernet using the path that you specified. I then restarted my computer and the USB Ethernet was working! I ran the logging tool again and have attached both logs.

Now the problem is that when connected via USB Ethernet, my computer is only able to connect to a few websites and will not connect to others. For example I can connect to google.com but I am unable to connect to displaylink.org/forum. I am able to ping many sites that I am unable to pull up in my browser. Is there a solution so that I can browse to all websites using the adapter?

Joel

picard09 · 11-15-2013, 07:15 AM

Hi,

as former users wrote I am affected as well as some of my colleagues as well.

After deinstallation, rebooting, cleaning the installation (with your tool), rebooting, reinstalling and rebooting, the ethernet usb device at the docking (thinkpad port replicator 3.0) keeps quiet.

Any help is appreciated.

Best regards
Picard

Kite · 11-18-2013, 07:24 AM

Hi Picard09, I too have had problems with the ethernet interface, in the network connections panel indicated that the cable was disconnected (needless to say that the cable was functioning and regularly connected).
I solved it by setting the speed manually instead of letting the auto-negotiation: Control Panel> Device Manager> Network Adapters> DisplayLink Ethernet> Advanced> Speed & Duplex = select your speed

sdebellis · 11-21-2013, 04:39 PM

Quote:

Originally Posted by Kite

Hi Picard09, I too have had problems with the ethernet interface, in the network connections panel indicated that the cable was disconnected (needless to say that the cable was functioning and regularly connected).
I solved it by setting the speed manually instead of letting the auto-negotiation: Control Panel> Device Manager> Network Adapters> DisplayLink Ethernet> Advanced> Speed & Duplex = select your speed

Wow this worked. It's amazing that tech support couldn't figure this out, and I cannot believe I didn't try this. THANK YOU!

11-15-2013, 07:15 AM	#2
picard09 Junior Member Join Date: Nov 2013 Posts: 1	7.4 M2 with Lenovo X1 carbon does not work on Windows 8.1 Hi, as former users wrote I am affected as well as some of my colleagues as well. After deinstallation, rebooting, cleaning the installation (with your tool), rebooting, reinstalling and rebooting, the ethernet usb device at the docking (thinkpad port replicator 3.0) keeps quiet. Any help is appreciated. Best regards Picard

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11-18-2013, 07:24 AM	#3
Kite Junior Member Join Date: Nov 2013 Location: Milano - Italy Posts: 9	Hi Picard09, I too have had problems with the ethernet interface, in the network connections panel indicated that the cable was disconnected (needless to say that the cable was functioning and regularly connected). I solved it by setting the speed manually instead of letting the auto-negotiation: Control Panel> Device Manager> Network Adapters> DisplayLink Ethernet> Advanced> Speed & Duplex = select your speed