|
11-14-2013, 09:35 PM
|
#1 |
|
Junior Member
Join Date: Nov 2013
Posts: 5
|
23" Cinema Display HD issue
I have the C2G model# 30546 DVI to USB adapter with the DisplayLink 2.1 driver running Mavericks and using a 23" Cinema HD Display. I get not image on the monitor but 3 short flashes in the power light (Apple code for "The display is detecting wrong video format or an unsupported resolution.").
The adapter works with a 17" Samsung monitor that I tested with. I get 1920x1200 in my display preferences but apparently the connection is not being made. ANY SUGGESTIONS APPRECIATED. Thank you. |
|
|
|
11-15-2013, 05:41 PM
|
#2 |
|
Mac Team
Join Date: Feb 2009
Posts: 606
|
Can you please collect the logs with the tool in http://www.displaylink.com/support/ticket.php?id=269
We can check the timings in the logs. Cheers, Carlo Last edited by Wim; 11-20-2013 at 02:52 PM. Reason: Fixed link |
|
|
|
|
11-15-2013, 09:32 PM
|
#3 |
|
Junior Member
Join Date: Nov 2013
Posts: 5
|
Sorry, I don't see any tools you mentioned. Your link directs me to http://www.displaylink.com/support/knowledgebase.php where I don't see what you refer to.
Have you guys done any testing with the 23" Cinema Display HD? Last edited by doc50; 11-16-2013 at 08:32 PM. |
|
|
|
|
11-19-2013, 07:54 PM
|
#4 |
|
Junior Member
Join Date: Nov 2013
Posts: 6
|
You can download the tool here http://extranet.displaylink.com/tech...debug_tool.zip
|
|
|
|
|
11-21-2013, 11:37 PM
|
#5 |
|
Junior Member
Join Date: Nov 2013
Posts: 5
|
Thanks
Thanks mbechdel@gmail.com
I was able to get the tool there with no problem. |
|
|
|
|
11-21-2013, 11:42 PM
|
#6 | |
|
Junior Member
Join Date: Nov 2013
Posts: 5
|
Quote:
Here is a screen shot of my system prefs and a zip file with the logs you requested. Again, this is on a 17" MacBook Pro 2.2 ghz quad core and the monitor I am trying to attach is a 23" Cinema Display. I am using the C2G model #30546 usb to DVI connector with the displaylink 2.1 driver. Thanks for any insight. DOC |
|
|
|
|
 |
| Thread Tools | Search this Thread |
| Display Modes | |
|
|
Linear Mode
