Windows 8.1. bug with 7.4m2 doesn't permit connected standby

Dan · 11-28-2013, 10:40 PM

Thanks dawser! We'll look into it.

yongcat · 12-09-2013, 04:51 PM

Has there been any updates on this issue?

I have the same issue as dawser (Dell Venue 8 Pro also), and a solution would be great!

jeffg · 12-13-2013, 07:09 PM

Same thing for me on my Dell Venue 8 pro. I also see issues on my Yoga 11s with the DisplayLink driver installed. I've even tried with the latest 7.5 M0 driver here:
http://www.displaylink.com/support/sla.php?fileid=103

And still the same thing. Please fix this!

dawser · 12-28-2013, 10:00 AM

Is there any idea of when this will be fixed?

I understand this problem may be hard to fix, but maybe there should be a warning on the product stating these drivers don't work with Windows 8 connected standby. If I had known about this issue I wouldn't have bought it. The adapter works great, but it is hard to justify having a driver installed that eats the battery in hours even with the tablet idle, disconnected from the dock and in sleep mode.

impat100 · 12-31-2013, 05:40 PM

Quote:

Originally Posted by Dan

Thanks dawser! We'll look into it.

Hi there,

Is this issue still being looked at? Any update would be greatly appreciated!

jasperjugan · 01-10-2014, 09:16 AM

Is someone still working on this said issue?

JamesH · 01-19-2014, 02:33 AM

Hi,

Yes we are still investigating this issue.

Will update you when I know more.

Thanks,
James

andy_g · 01-19-2014, 11:54 AM

Hi all

I have the Kensington SD300v and an Asus T100 (new BayTrail Atom) on Windows 8.1 and can confirm connected standby (sleep) was losing 3% or more per hour with the drivers from here installed!

I have just factory reset the T100 and had no issues with connected standby before hooking up the SD3000V and auto installing any drivers for it via Windows but will let you know if I know have issues due to these auto drivers and or your Display link ones.

jasperjugan · 01-23-2014, 12:11 AM

Quote:

Originally Posted by andy_g

Hi all

I have the Kensington SD300v and an Asus T100 (new BayTrail Atom) on Windows 8.1 and can confirm connected standby (sleep) was losing 3% or more per hour with the drivers from here installed!

I have just factory reset the T100 and had no issues with connected standby before hooking up the SD3000V and auto installing any drivers for it via Windows but will let you know if I know have issues due to these auto drivers and or your Display link ones.

likewise with Dell Venue 8 pro. I had to uninstall DisplayLink. others have reported they had to wipe out/restore their devices

andy_g · 01-23-2014, 09:01 AM

I have not installed the latest display link drivers from here this time and just used the latest Kensington drivers which seems to be 7.4.51572.0 DisplayLink Display Adapter (430f) and my connected standby issues seem to have gone.

Also to note, I'm not actually using the DVI out put of the docking station as a direct MicroHDMI > HDMI from my tablet works better than the slight lag via the docking station and I found I didn't like 2 external monitors plus the tablet screen. This means I'm effectively only using the audio, USB hub and gigabit NAT so not sure if the actual DisplayLink display driver has been 'activated' yet as I haven't plugged anything in to the DVI port?

01-10-2014, 09:16 AM	#6
jasperjugan Junior Member Join Date: Jan 2014 Posts: 3	Is someone still working on this said issue? Last edited by jasperjugan; 01-12-2014 at 11:29 PM. Reason: words

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11-28-2013, 10:40 PM	#1
Dan Banned Join Date: Nov 2009 Posts: 104	Thanks dawser! We'll look into it.

12-09-2013, 04:51 PM	#2
yongcat Junior Member Join Date: Dec 2013 Posts: 1	Has there been any updates on this issue? I have the same issue as dawser (Dell Venue 8 Pro also), and a solution would be great!

12-13-2013, 07:09 PM	#3
jeffg Junior Member Join Date: Dec 2013 Posts: 1	Same thing for me on my Dell Venue 8 pro. I also see issues on my Yoga 11s with the DisplayLink driver installed. I've even tried with the latest 7.5 M0 driver here: http://www.displaylink.com/support/sla.php?fileid=103 And still the same thing. Please fix this!

12-28-2013, 10:00 AM	#4
dawser Junior Member Join Date: Nov 2013 Posts: 2	Is there any idea of when this will be fixed? I understand this problem may be hard to fix, but maybe there should be a warning on the product stating these drivers don't work with Windows 8 connected standby. If I had known about this issue I wouldn't have bought it. The adapter works great, but it is hard to justify having a driver installed that eats the battery in hours even with the tablet idle, disconnected from the dock and in sleep mode.

01-19-2014, 02:33 AM	#7
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Yes we are still investigating this issue. Will update you when I know more. Thanks, James

01-19-2014, 11:54 AM	#8
andy_g Junior Member Join Date: Jan 2014 Posts: 16	Hi all I have the Kensington SD300v and an Asus T100 (new BayTrail Atom) on Windows 8.1 and can confirm connected standby (sleep) was losing 3% or more per hour with the drivers from here installed! I have just factory reset the T100 and had no issues with connected standby before hooking up the SD3000V and auto installing any drivers for it via Windows but will let you know if I know have issues due to these auto drivers and or your Display link ones.

01-23-2014, 09:01 AM	#10
andy_g Junior Member Join Date: Jan 2014 Posts: 16	I have not installed the latest display link drivers from here this time and just used the latest Kensington drivers which seems to be 7.4.51572.0 DisplayLink Display Adapter (430f) and my connected standby issues seem to have gone. Also to note, I'm not actually using the DVI out put of the docking station as a direct MicroHDMI > HDMI from my tablet works better than the slight lag via the docking station and I found I didn't like 2 external monitors plus the tablet screen. This means I'm effectively only using the audio, USB hub and gigabit NAT so not sure if the actual DisplayLink display driver has been 'activated' yet as I haven't plugged anything in to the DVI port?