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Old 12-01-2013, 02:22 PM   #1
Tebor
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I have exactly the same issue. The newest release does not help.
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Old 12-02-2013, 10:50 AM   #2
JamesH
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Quote:
Originally Posted by Tebor View Post
I have exactly the same issue. The newest release does not help.
Hi,

What application are you trying to run and what is the error message?

Please attach the logs from this tool as soon as you get the error message:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
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Old 12-02-2013, 04:11 PM   #3
Tebor
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Hi James,

as soon as I start a game in Steam in full screen mode an error messsage appears:
- Skyrim: Faild to initalize renderer. Unknown error creating the renderer.
- Crusader Kings 2: CK 2 Funktionier nicht mehr. Windows kann online nach einer Lösung für das Problem suchen. (The genuine Windows error message: CK2 does not work any longer. Windows can search online for a solution for the problem.)
- X-Com: Failed to create the D3D9 Device! This can happen if the desktop is locked. Exiting...
- Railroad Tycoon 3: No hardware accelerated DirectX 8.1 drivers present. (translation form german)

Probably there are more games... I haven't checked all...

The first three games are running perfectly fine in a windowed mode. RT3 doesent have a windowed mode.

All games were running on my old laptop without Nvidia Optimus.

If you need the log-files from other crashes then X-Com please tell me.

Thanks for your help,
Tebor
Attached Files
File Type: zip PAUL-PC_20131202_170156 x-com.zip (415.2 KB, 0 views)
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Old 12-09-2013, 11:50 AM   #4
Tebor
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There are still the same problems with the 7.5M0 version.
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File Type: zip PAUL-PC_20131209_124714.zip (397.0 KB, 0 views)
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Old 12-16-2013, 11:30 PM   #5
Tebor
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No reaction at all? Not even a look in the log-files?

Disappointing.
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Old 12-18-2013, 03:05 AM   #6
kikendo
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Quote:
Originally Posted by Tebor View Post
There are still the same problems with the 7.5M0 version.
Latest version also rendered Ableton Live version 6.0.11 completely useless. Windows render with empty contents.
7.3 is the last stable, usable one.

This problem is unacceptable!
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Old 01-23-2014, 10:27 AM   #7
mir77
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Reporting problems with following games:
Only in windowed mode works Shadow Warrior and Brothers: A Tale of Two Sons
Not Working at all: State of Decay, Call of Juarez Gunslinger.
Working fine: BioShock Infinite
DisplayLink software in 7.5.52874.0.

So, if you cannot fix this, is there any way to disable your software temporarly? Stopping processes in Task Manager does not work.
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Old 01-24-2014, 11:23 AM   #8
JamesH
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Hi,

In some cases stopping the DisplayLink Service may help.

- Search for "Services"
- Select "DisplayLinkManager"
- Select "Stop the service"

We are looking into a way of dynamically doing this.

Thanks,
James
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Old 06-06-2014, 04:35 AM   #9
valeryan
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Default Wow, you guys really got to get this fixed

Wow, This thread has been around for 2 years detailing this error. I work for a game studio and we recently purchased about 6 of these to test and see if they would be useful to our company. Its nice that not only does our game crash in full-screen mode when using these docks but now the game crashes when the dock is not connected. Way to go guys. I work with hundreds of software developers and to have such a horrible bug in our software for over 2 years would not be acceptable on any level. Especial a personal developer level. I know I wouldn't like looking at myself in the mirror. You know I wouldn't mind games not working with your driver when its connected but to screw up games all the time on a system with this software is unacceptable. You should all be stripped of your CS degrees and go back to college for a liberal arts degree.

Anyway, We have a massive community of players that enjoy our game and we have decided to detail our experiences with displaylink enabled equipment in our dev blog and our community forum. I am sure our players will love to hear how they can run out and get equipment using your software and completely gut their ability to play our game and pretty much every other game on the market. We will be making sure they know to avoid products using your software.

Thanks
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