Blank screen after sleep

picardsm · 12-07-2013, 01:14 AM

I am reposting this here. Trying to get it out as much as possible.
This is what I received from ASUS Support.

"I just got a reply , and for the TAICHI21, it does not support any dock station, it means there is a compatibility issue between the TAICHi21 and the HZ-1 dock, so it is not only a driver issue. You had better not connect the dock to the TAICHI21 for usage. And our engineer won't develop any new driver for this issue. Sorry if any inconvenience this case.

Best Regards,
Kylin_lu
ASUS Product Support Team"

as a note the "HZ-1" uses the DisplayLink driver just like all the docks out there.

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12-07-2013, 01:14 AM	#7
picardsm Junior Member Join Date: Nov 2013 Posts: 3	I am reposting this here. Trying to get it out as much as possible. This is what I received from ASUS Support. "I just got a reply , and for the TAICHI21, it does not support any dock station, it means there is a compatibility issue between the TAICHi21 and the HZ-1 dock, so it is not only a driver issue. You had better not connect the dock to the TAICHI21 for usage. And our engineer won't develop any new driver for this issue. Sorry if any inconvenience this case. Best Regards, Kylin_lu ASUS Product Support Team" as a note the "HZ-1" uses the DisplayLink driver just like all the docks out there.