Latest DisplayLink drivers and DirectX fullscreen errors

kikendo · 12-18-2013, 03:05 AM

Quote:

Originally Posted by Tebor

There are still the same problems with the 7.5M0 version.

Latest version also rendered Ableton Live version 6.0.11 completely useless. Windows render with empty contents.
7.3 is the last stable, usable one.

This problem is unacceptable!

mir77 · 01-23-2014, 10:27 AM

Reporting problems with following games:
Only in windowed mode works Shadow Warrior and Brothers: A Tale of Two Sons
Not Working at all: State of Decay, Call of Juarez Gunslinger.
Working fine: BioShock Infinite
DisplayLink software in 7.5.52874.0.

So, if you cannot fix this, is there any way to disable your software temporarly? Stopping processes in Task Manager does not work.

JamesH · 01-24-2014, 11:23 AM

Hi,

In some cases stopping the DisplayLink Service may help.

- Search for "Services"
- Select "DisplayLinkManager"
- Select "Stop the service"

We are looking into a way of dynamically doing this.

Thanks,
James

mir77 · 01-27-2014, 10:59 PM

Hello,
your advice was useless like I wrote before. Anyway I got for you list of some other games:

Far Cry 3 is working
PAYDAY: The Heist is working not - no error, just crashes to desktop
Dead Rising 2 - Classic not responding dialog.

Hope this information will be useful. You can let us know about your progress in solving this bug. It will be highly appriciated.

mir77 · 01-28-2014, 04:54 PM

Here is link for list of games I encountered while having Toshiba Dynadock U3.0 with DisplayLink technology. I tried to sumarize which of theme are working correctly and which are not. First section are my own games bought on Steam, other section is for games with problems I encountered on this forum.
I hoped I could find some kind of relation between game engine and it's functionality. For now I'm pretty sure Unreal Engine 3 does not work. Thats all. Feel free to add another games to this document. Thank you.

https://docs.google.com/spreadsheet/...0E&usp=sharing

picafoodigs · 02-05-2014, 10:50 PM

Anything new on this issue? It's extremely irritating not to being able to play any games on my laptop because of these drivers

mir77 · 02-08-2014, 10:59 AM

Nothing new. I am really pissed off. 8 of 14 of my games don't work and other useres added 21 other games with issues. There is no way how to make them work. Great buy for more than hundred bucks.

Updated list of games is here:
https://docs.google.com/spreadsheet/...rive_web#gid=0

valeryan · 06-06-2014, 04:35 AM

Wow, This thread has been around for 2 years detailing this error. I work for a game studio and we recently purchased about 6 of these to test and see if they would be useful to our company. Its nice that not only does our game crash in full-screen mode when using these docks but now the game crashes when the dock is not connected. Way to go guys. I work with hundreds of software developers and to have such a horrible bug in our software for over 2 years would not be acceptable on any level. Especial a personal developer level. I know I wouldn't like looking at myself in the mirror. You know I wouldn't mind games not working with your driver when its connected but to screw up games all the time on a system with this software is unacceptable. You should all be stripped of your CS degrees and go back to college for a liberal arts degree.

Anyway, We have a massive community of players that enjoy our game and we have decided to detail our experiences with displaylink enabled equipment in our dev blog and our community forum. I am sure our players will love to hear how they can run out and get equipment using your software and completely gut their ability to play our game and pretty much every other game on the market. We will be making sure they know to avoid products using your software.

Thanks

Wim · 06-06-2014, 08:55 AM

This thread contains lots of issues on games now, some of which were bugs that have been fixed in more recent releases and some that still exist.

We are aware of problems with some games in full screen mode, but there is no easy fix for these. One of the main problems is that games tend to use the graphics hardware directly in full screen mode, bypassing Desktop Window Manager (DWM). However this means that they bypass the DisplayLink virtual graphics driver and get confused when they try to use the graphics hardware and find DisplayLink also using the primary graphics card to render additional screens.

This is only in full screen mode, as in windowed mode the game goes through DWM and should function correctly. This is why we recommend running games in windowed mode.

We'd be happy to work with game developers to find a solution to supporting games in full screen, but we cannot do this without the support of the game engine developers. If you are a developer who could help with this, please contact us through "Ask a Question" on our website, so we can start a dialogue.

Wim

valeryan · 06-06-2014, 01:54 PM

I am fine with your software causing games to have to run in windowed mode when the dock is hooked up. Its the fact that when I take my laptop home and set at my desk and try to launch a game I get the same error. Your software should not effect the normal operation of the system. I have tried stopping the service DisplayLinkManager and removing the processes for DisplayLinkUI.exe, and DisplayLinkuserAgent.exe from memory. But unless I uninstall your software, gaming is no dice. So maybe you can tell me what else I need to kill so I can build me a nice "I want to play games script" that kills everything I need to enjoy a nice game at home.

And as to any game studio developers trying to work with you... I am sorry I wish we could spare the time to help. We can't and most of the interaction with the system itself is handled by the engine. For example we used the unreal engine. It handles almost all hardware level access. You would need to talk with the engine developers to get anywhere with that line.

Thanks for the reply,

So, we would be mostly happy If we could play our other games at home without having to uninstall the software every night. We actually don't get to set around at work and play games all day.

06-06-2014, 04:35 AM	#8
valeryan Junior Member Join Date: Jun 2014 Posts: 3	Wow, you guys really got to get this fixed Wow, This thread has been around for 2 years detailing this error. I work for a game studio and we recently purchased about 6 of these to test and see if they would be useful to our company. Its nice that not only does our game crash in full-screen mode when using these docks but now the game crashes when the dock is not connected. Way to go guys. I work with hundreds of software developers and to have such a horrible bug in our software for over 2 years would not be acceptable on any level. Especial a personal developer level. I know I wouldn't like looking at myself in the mirror. You know I wouldn't mind games not working with your driver when its connected but to screw up games all the time on a system with this software is unacceptable. You should all be stripped of your CS degrees and go back to college for a liberal arts degree. Anyway, We have a massive community of players that enjoy our game and we have decided to detail our experiences with displaylink enabled equipment in our dev blog and our community forum. I am sure our players will love to hear how they can run out and get equipment using your software and completely gut their ability to play our game and pretty much every other game on the market. We will be making sure they know to avoid products using your software. Thanks

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01-23-2014, 10:27 AM	#2
mir77 Junior Member Join Date: Jan 2014 Posts: 7	Reporting problems with following games: Only in windowed mode works Shadow Warrior and Brothers: A Tale of Two Sons Not Working at all: State of Decay, Call of Juarez Gunslinger. Working fine: BioShock Infinite DisplayLink software in 7.5.52874.0. So, if you cannot fix this, is there any way to disable your software temporarly? Stopping processes in Task Manager does not work.

01-24-2014, 11:23 AM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, In some cases stopping the DisplayLink Service may help. - Search for "Services" - Select "DisplayLinkManager" - Select "Stop the service" We are looking into a way of dynamically doing this. Thanks, James

01-27-2014, 10:59 PM	#4
mir77 Junior Member Join Date: Jan 2014 Posts: 7	Hello, your advice was useless like I wrote before. Anyway I got for you list of some other games: Far Cry 3 is working PAYDAY: The Heist is working not - no error, just crashes to desktop Dead Rising 2 - Classic not responding dialog. Hope this information will be useful. You can let us know about your progress in solving this bug. It will be highly appriciated.

01-28-2014, 04:54 PM	#5
mir77 Junior Member Join Date: Jan 2014 Posts: 7	Here is link for list of games I encountered while having Toshiba Dynadock U3.0 with DisplayLink technology. I tried to sumarize which of theme are working correctly and which are not. First section are my own games bought on Steam, other section is for games with problems I encountered on this forum. I hoped I could find some kind of relation between game engine and it's functionality. For now I'm pretty sure Unreal Engine 3 does not work. Thats all. Feel free to add another games to this document. Thank you. https://docs.google.com/spreadsheet/...0E&usp=sharing

02-05-2014, 10:50 PM	#6
picafoodigs Junior Member Join Date: Feb 2014 Posts: 5	Anything new on this issue? It's extremely irritating not to being able to play any games on my laptop because of these drivers

02-08-2014, 10:59 AM	#7
mir77 Junior Member Join Date: Jan 2014 Posts: 7	Nothing new. I am really pissed off. 8 of 14 of my games don't work and other useres added 21 other games with issues. There is no way how to make them work. Great buy for more than hundred bucks. Updated list of games is here: https://docs.google.com/spreadsheet/...rive_web#gid=0

06-06-2014, 08:55 AM	#9
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	This thread contains lots of issues on games now, some of which were bugs that have been fixed in more recent releases and some that still exist. We are aware of problems with some games in full screen mode, but there is no easy fix for these. One of the main problems is that games tend to use the graphics hardware directly in full screen mode, bypassing Desktop Window Manager (DWM). However this means that they bypass the DisplayLink virtual graphics driver and get confused when they try to use the graphics hardware and find DisplayLink also using the primary graphics card to render additional screens. This is only in full screen mode, as in windowed mode the game goes through DWM and should function correctly. This is why we recommend running games in windowed mode. We'd be happy to work with game developers to find a solution to supporting games in full screen, but we cannot do this without the support of the game engine developers. If you are a developer who could help with this, please contact us through "Ask a Question" on our website, so we can start a dialogue. Wim

06-06-2014, 01:54 PM	#10
valeryan Junior Member Join Date: Jun 2014 Posts: 3	I am fine with your software causing games to have to run in windowed mode when the dock is hooked up. Its the fact that when I take my laptop home and set at my desk and try to launch a game I get the same error. Your software should not effect the normal operation of the system. I have tried stopping the service DisplayLinkManager and removing the processes for DisplayLinkUI.exe, and DisplayLinkuserAgent.exe from memory. But unless I uninstall your software, gaming is no dice. So maybe you can tell me what else I need to kill so I can build me a nice "I want to play games script" that kills everything I need to enjoy a nice game at home. And as to any game studio developers trying to work with you... I am sorry I wish we could spare the time to help. We can't and most of the interaction with the system itself is handled by the engine. For example we used the unreal engine. It handles almost all hardware level access. You would need to talk with the engine developers to get anywhere with that line. Thanks for the reply, So, we would be mostly happy If we could play our other games at home without having to uninstall the software every night. We actually don't get to set around at work and play games all day.