Device Not Detected: No Monitor

Peelman · 01-02-2014, 09:16 PM

I shipped a spare dock we had to the remote user on Tuesday which they have not received yet. We have since had two more users who have that same model laptop and same Targus USB dock that are now behaving the same.

The two users in my office that this has happened to today are just back in town from the holidays. While it is possible, I would be surprised if the same hardware fault has affected three users in the same way at the same time. All of them had been working on these units for months with minimal issue.

I may try installing an older version of the software to see if that works. If the notification is new to 7.5 M0, maybe there is something else in the software that is conflicting with something in these laptops? They are Dell XPS 13 systems (L322X).

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01-02-2014, 09:16 PM	#6
Peelman Junior Member Join Date: Dec 2013 Posts: 6	I shipped a spare dock we had to the remote user on Tuesday which they have not received yet. We have since had two more users who have that same model laptop and same Targus USB dock that are now behaving the same. The two users in my office that this has happened to today are just back in town from the holidays. While it is possible, I would be surprised if the same hardware fault has affected three users in the same way at the same time. All of them had been working on these units for months with minimal issue. I may try installing an older version of the software to see if that works. If the notification is new to 7.5 M0, maybe there is something else in the software that is conflicting with something in these laptops? They are Dell XPS 13 systems (L322X).