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#1 |
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Junior Member
Join Date: Jan 2014
Posts: 3
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I'm running the latest displaylink software, and have seen this now with several versions, currently on win 8.1, and I believe it was also with 8.0.
I'm also thinking this seems to be more of an issue when using multiple docks and I believe only when moving between them when the system is hibernated. |
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#2 | |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
Nothing from our end - we need the logs to investigate this issue. Please download this tool and attach the generated logs: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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#3 |
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Junior Member
Join Date: Jan 2014
Posts: 1
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I also started receiving this message within the past few days. I am running 2 Dell SuperSpeed USB Docking Station (Dell branded version of Targus ACP70USZ), one at home and one at office. If I suspend my Dell Precision M6600 laptop (running Windows 8.1) at one, I get the message to restart when I resume while connected at the other. Attached are the DisplayLink utility log files you are requesting.
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#4 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi all,
Sorry for the delay in replying. I'm working through this issue at the moment. Thanks, James |
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#5 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi all,
Please try R7.4 M4 which should resolve this issue. http://www.displaylink.com/support/downloads.php Thanks, James |
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#6 |
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Junior Member
Join Date: Jan 2014
Posts: 3
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sorry for the delay, guess I forgot to set the request to be notified up new posts for this thread.
I'm attaching my logs... just got the issue this morning, and I believe I'm using 7.5 M0 also worth noting, I've been using the laptop with my displaylink dock at work for days without issue. used it with my dock at home today, for the first time in at least a week or two and got the error. let me know if this helps or you need other info. Last edited by orgwizard; 02-07-2014 at 12:27 AM. |
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#7 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you try 7.4 M4? You'll need to uninstall 7.5 M0 first and then install 7.4 M4. Thanks, James |
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