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Old 07-25-2012, 08:17 PM   #1
r2xj
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I also experience this same issue.
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Old 07-26-2012, 08:17 AM   #2
ChristianP
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Thanks for your reports. Could you please collect debug information with this tool http://www.displaylink.com/support/ticket.php?id=269 and post the zip file? Thanks for your help in solving this issue.
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Old 07-28-2012, 01:35 PM   #3
ryansch
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I've been having kernel panics on Mountain Lion as well.

I'm attaching the output from your debug tool, a crash log from DisplayLinkManager, and 2 panic reports.
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File Type: zip DisplayLink Information.zip (234.9 KB, 1 views)
File Type: zip Crash and Panic Logs.zip (20.7 KB, 2 views)
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Old 07-29-2012, 01:56 AM   #4
JustinM
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Default Confirmed, Display Link Kernal Panic 10.8

I can definitely tell you this software causes 10.8 Mountain Lion to Kernal Panic (Crash) when sleep/wake, switching monitors. I go from just to macbook pro 13 display to using 2 20'' displays, in closed lid mode, which will either work or crash, whenever switching between the two methods.

Last edited by JustinM; 07-29-2012 at 01:59 AM.
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Old 07-30-2012, 05:12 PM   #5
Carlo
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Thank you ryansh for the information. We're looking into the issue.

If anyone else is experiencing this kernel panic, please mention or attach the following information:
- The use case (what you need to do to invoke the problem)
- Your Mac model
- The output of the kernel panic window

(The output from the debug tool always helps too..)

Many thanks!
Carlo
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Old 07-30-2012, 11:06 PM   #6
jeff-y
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I got the Gray SOD today when waking my computer. I haven't tried to reproduce the problem, but here's my use case.

Mid 2012 MacBook Air Mountain Lion clean install

1) unplugged my computer in clamshell mode from my apartment
2) took my computer and my DisplayLink adapter to work
3) plugged in my computer and DisplayLink adapter (still in clamshell mode) to different monitors
4) GSOD!

Thanks!
-Jeff
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Old 07-31-2012, 12:53 AM   #7
cwasmer
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Exactly the same problem here:

unplugged both external 24" Monitors at work (MBP running), put it in sleep mode
opened it at home, saw the login screen for about 0.5s then SOD, restart.

I guess I'll uninstall it for now, as this is not acceptable for me. I have lots of windows open and that don't restore on restart.
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Old 08-23-2012, 12:04 AM   #8
macalien
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Default Mountain Lion crashes on wake up

I'm having same issues. Macbook pro running mountain lion. upon wakeup kernel panic -> crash -> restart.
I uninstalled driver. no issues. Definitely DisplayLink driver.

Hope it's fixed soon.
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Old 07-31-2012, 10:19 PM   #9
beren1hand
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I am having the same issue. Intermittently, when waking from sleep, the system will reboot itself and give me a grey kernel panic screen. I have confirmed that this behavior disappears when DisplayLink 1.8 driver is uninstalled

System: Macbook Pro 2.26 GHz Intel Core 2 Duo

I can't get the information off of the panic window, because it goes away pretty quickly, but it seems like a generic error message.
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File Type: zip DisplayLink Information.zip (271.6 KB, 2 views)
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Old 07-31-2012, 10:30 PM   #10
zcrow
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Default Maybe remove OS X Mountain Lion from the diver download page

Maybe it might be worth removing OS X Mountain Lion compatibility from the driver download page until this issue is resolved so others don't run into unexpected problems. If I would have known I might have issues, then I would have held off upgrading to Mountain Lion until a new driver was built.

Last edited by zcrow; 08-01-2012 at 02:21 PM.
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