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01-13-2014, 06:43 PM
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#1 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
The dump file that I looked at in your logs referenced the Intel graphics driver. Have you got the latest version installed for your tablet? Also did you hit this issue with older Intel graphics drivers? Thanks, James |
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01-13-2014, 10:42 PM
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#2 |
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Junior Member
Join Date: Jan 2014
Posts: 4
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Yes, the latest drivers have been installed. I don't know about previous drivers because I just recently bought the device.
Today the issue also started to happen while using PowerPoint. A new "symptom" has also come up. When using powerpoint in extended mode, several refreshes happened, and when the displays came back online, the primary monitor would only display in rotated (vertical) mode. Attached is the log for the first instance of this happening. |
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01-21-2014, 01:43 AM
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#3 |
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Junior Member
Join Date: Jan 2014
Posts: 4
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I can see that JamesH responded to a bunch of threads on the 19th, but not mine. Any more suggestions?
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01-27-2014, 03:07 AM
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#4 |
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Junior Member
Join Date: Jan 2014
Posts: 4
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Another week passes without any help on my issue. I am starting to think that I need to leave negative reviews on websites every time I see a DisplayLink product.
However, any type of response from a DisplayLink representative would make me re-consider. |
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01-27-2014, 09:44 AM
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#5 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
I'm trying to source the hardware needed to reproduce this issue. Thanks, James |
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