"You must restart your computer to apply these changes" on each dock/undock

[JamesH]

Originally Posted by orgwizard

I'm running the latest displaylink software, and have seen this now with several versions, currently on win 8.1, and I believe it was also with 8.0.
I'm also thinking this seems to be more of an issue when using multiple docks and I believe only when moving between them when the system is hibernated.

Hi,

Nothing from our end - we need the logs to investigate this issue.

Please download this tool and attach the generated logs:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

[mharr]

I also started receiving this message within the past few days. I am running 2 Dell SuperSpeed USB Docking Station (Dell branded version of Targus ACP70USZ), one at home and one at office. If I suspend my Dell Precision M6600 laptop (running Windows 8.1) at one, I get the message to restart when I resume while connected at the other. Attached are the DisplayLink utility log files you are requesting.

[JamesH]

Hi all,

Sorry for the delay in replying.

I'm working through this issue at the moment.

Thanks,
James

[JamesH]

Hi all,

Please try R7.4 M4 which should resolve this issue.
http://www.displaylink.com/support/downloads.php

Thanks,
James

[orgwizard]

sorry for the delay, guess I forgot to set the request to be notified up new posts for this thread.
I'm attaching my logs...
just got the issue this morning, and I believe I'm using 7.5 M0
also worth noting, I've been using the laptop with my displaylink dock at work for days without issue.
used it with my dock at home today, for the first time in at least a week or two and got the error.
let me know if this helps or you need other info.

[JamesH]

Hi,

Can you try 7.4 M4?

You'll need to uninstall 7.5 M0 first and then install 7.4 M4.

Thanks,
James

[orgwizard]

sorry for the delay, I how hopeing to find a pattern or something that allowed me to reproduce the restart prompt more reliably.
unfortuntely, it's still happening, several times now, though not after every shutdown and start up, and turning the dock on after login.

so there must be some other factor in play that I've not yet figured out.

new diag file is attached