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Old 01-21-2014, 05:39 PM   #4
JamesH
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Join Date: Jan 2012
Posts: 1,523
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Quote:
Originally Posted by ssccoorrcchhiioo View Post
I'll save hirtop the trouble. I get the message:
The software for Kensington Display Adapter is not support on this operating system version. Please visit www.displaylink.com/software for an updated driver.
Running the diagnostic tool I get:
Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed
Not sure I'm going to attach the output to a public forum when I don't know what's in there but I'd certainly like to get this product to install so happy to engage offline.
Please send the logs to this address:
technical_enquiries@displaylink.com

Thanks,
James
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