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Old 01-23-2014, 11:32 PM   #3
jspbtown
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Join Date: Jan 2014
Posts: 3
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After working for 2 weeks with Cable Matters I was unable to make the product work so I was forced to return it.

Overall poor customer support on both the device and the software that goes with it.

Responses like "I have never seen that before" or "Try it on another computer" and 2 weeks to even here from some random person with a suggestion but no instructions on how to implement it are examples of what I mean by poor customer support.
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