Audio jack disabled and defaulted

[knausb]

That worked! Thanks!

[burbankmike]

So I have the opposite issue. When I plug into the DisplayLink the audio continues to stream from the laptop. In fact the audio jack from the DisplayLink doesn't even recognize when I plug in a headphone. I can plug in a headphone directly into the laptop and that would work. I go to Sound and only see the laptop speaker as an option for playback device.

How can I get the audio jack from the DisplayLink to work?

Using a Targus USB 3.0 DV Docking Station

[Wim]

It looks like the audio driver is not even installed. Does it show up under device manager?

Wim

[burbankmike]

Originally Posted by Wim

It looks like the audio driver is not even installed. Does it show up under device manager?

Wim

DisplayLink does show up in my device manager. Screenshot attached.

[Wim]

I meant the device manager under Computer Management. See attached of how I expect it to look.

[burbankmike]

Gotcha. Yes it does appear. However there is an error associated with it, "This device cannot start. (Code 10)". I suppose the question now is how do I go about fixing this?

If you can't see the screenshots clearly the driver version currently installed is 6.1.7601.18208

[JamesH]

Hi,

Please try these steps:

Right click on Targus device in device manager
Select Driver
Select Update Driver
Select Browse my computer for driver software
Select Browse
Enter C:\Program Files\DisplayLink Core Software\
Check Include subfolders
Select Next

Thanks,
James