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Old 02-11-2014, 10:03 PM   #3
GaryL
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Join Date: Feb 2014
Posts: 2
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Thanks for your reply.

Results from the System Compatibility Check:
Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed

I've attached the Zip file generated from Gather Support Information.

The above outputs were taken straight after connecting ASUS Display after system start-up.


I've also attached a PrintScreen (desktop2.zip) of my Desktop that helps explain what I'm experiencing. Shows multiple instances of the same programs split across the 2 screens that supposable have the same resolution.

My built in display is set at its native resolution of 1920x1080, Windows also detects/sets the ASUS MB168B+ to its native resolution of 1920x1080.
At first glance it appears as if everything is ok, but as soon as you move a window or even the mouse pointer across to the MB168B+, you notice that the resolution is much lower.
Attached Images
File Type: jpg desktop2.jpg (19.4 KB, 13 views)
Attached Files
File Type: zip HELIX_20140211_214215.zip (1.11 MB, 1 views)
File Type: zip desktop2.zip (1.78 MB, 3 views)

Last edited by GaryL; 02-11-2014 at 10:22 PM.
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