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Old 02-27-2014, 09:32 PM   #1
forextrader
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Default Still Waiting

Any idea?????

A reply would be nice
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Old 02-28-2014, 04:59 PM   #2
JamesH
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Hi,

At the point you resume from sleep are there any errors against the device in device manager?

Does this happen on other USB ports on your notebook?

Thanks,
James
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Old 02-28-2014, 08:01 PM   #3
forextrader
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Default Wont work at all

Hi no problems in device manager and the display link is seen ok.
Now when I reinstall the programe I get nothing at all.. The mouse still disapears of my laptop screen as if going to the other monitor but the monitor is black never even flickers.. Yes it is switched on.. Should I just buy a new bit of hardware. Ow and yes I have tried it in other usb ports..
Ive sent a new attached report..


Regards Mike
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File Type: zip MIKESPC_20140228_195227.zip (585.1 KB, 2 views)
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Old 03-03-2014, 07:21 PM   #4
JamesH
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Hi,

Thanks for the information - I've raised this internally for further investigation. I'll let you know as soon as I hear anything.

Thanks,
James
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