Windows 8.1 "USB device not recognized"

JamesH · 03-16-2014, 09:14 PM

Hi,

It's possible that the drivers have been loaded but not installed.

In Device Manager is there an entry called "USB Display Adapters"?
If not do you see entries with a yellow bang against them under "Other devices"?

Please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

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03-16-2014, 09:14 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, It's possible that the drivers have been loaded but not installed. In Device Manager is there an entry called "USB Display Adapters"? If not do you see entries with a yellow bang against them under "Other devices"? Please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James