Unable to install latest Windows driver ver 7.5 M1

Wim · 03-26-2014, 04:25 PM

There is a service called mctkmd still installed that is causing the check to fail.
Follow the steps here to check MCT software is uninstalled:

http://displaylink.com/support/ticket.php?id=359

If it is removed from the program files, you still have the mctkmd service hanging around. I think you can uninstall it with:

And type: "sc delete mctkmd"

Hopefully that should fix it.

Wim

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03-26-2014, 04:25 PM	#7
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	There is a service called mctkmd still installed that is causing the check to fail. Follow the steps here to check MCT software is uninstalled: http://displaylink.com/support/ticket.php?id=359 If it is removed from the program files, you still have the mctkmd service hanging around. I think you can uninstall it with: And type: "sc delete mctkmd" Hopefully that should fix it. Wim