Carbon X1 - different problems on USB 2.0 & 3.0 since windows 8.1 OS update last wk

JamesH · 03-30-2014, 10:34 PM

Hi,

Will look into this first thing tomorrow.

Can you send me the output of the support tool (http://www.displaylink.com/support/ticket.php?id=269) whilst you have the 7.6 Alpha installed?

Also can you let me know what the recent Windows updates were that seem to have provoked this issue?

Thanks,
James

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03-30-2014, 10:34 PM	#1
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Will look into this first thing tomorrow. Can you send me the output of the support tool (http://www.displaylink.com/support/ticket.php?id=269) whilst you have the 7.6 Alpha installed? Also can you let me know what the recent Windows updates were that seem to have provoked this issue? Thanks, James