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04-01-2014, 01:35 PM
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#1 |
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Junior Member
Join Date: Apr 2014
Posts: 3
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Resolution
Great just sent it over. Hopefully you guys can help!
Thanks, Dave |
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04-07-2014, 03:00 AM
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#2 |
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Junior Member
Join Date: Apr 2014
Posts: 3
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Screen Resolution Issue
Any update on this issue? Its becoming really trusting that none of you are responding to the trouble ticket submitted last week. I use these monitors for business so I don't have the luxury to sit around and wait. If its not resolved this week I have to go with a different product!
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04-07-2014, 01:57 PM
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#3 |
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Junior Member
Join Date: Jul 2011
Posts: 11
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Remember, if there is only one display res. showing.. sometimes you have to hold down the ALT (Option) key and click Scaled to get Mac OS to show the other available modes. I have to do this with my Acer AL1916w to get the monitor to show the 1440x900
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04-07-2014, 07:52 PM
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#4 |
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Junior Member
Join Date: Mar 2014
Posts: 2
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Thank you
All I needed to do was hold the "alt" button and click on the display box...then the 1920 x 1080 option showed up! Life saver. Thanks again.
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04-11-2014, 02:41 PM
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#5 | |
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Mac Team
Join Date: Feb 2009
Posts: 606
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Quote:
We've analysed your logs and the issue seems to be that the monitor EDID information cannot be read for some reason. This could be because of a cable, monitor or device issue. In any case the workaround by Walter0132 should be effective in showing the missing resolution. Please let us know if this is working for you Best regards, Carlo |
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